We Get Your Life Back to Normal, Fast! Emergency 24-Hour Services for Storm, Fire, Water, or Whatever You Need. Kustom Tucson, formerly Abracadabra Restoration. Don't worry. Call Kustom Disaster Restoration for any property restoration needs at any time. Kustom is the leading water damage, damage restoration, and fire damage company in our markets since 1968. Kustom is licensed, bonded and insured. All employees have passed background checks, receive ongoing training in trades, safety and customer service, and all staff are subject to regular background checks.
Reviews Summary
Customer feedback regularly praises Kustom Restoration for outstanding team professionalism and high-quality outcome. They commend both the field and office folks. Communication is prompt, detailed, and friendly. Kustoms puts effort into coordinating with other parties and making the checking process stress-free. The workers’ craft is outstanding. The clean and restore teams often return the house to its original glory. Likewise, the demolition and assembly process is flawless. Technicians and casing are careful and masking top-notch, with a particular shoutout to Jesus and Martin. In the middle of the project, the review is a common theme of understanding and cooperative attitude. Customers report that unexpected stops around the house did not disrupt the routine. One even says that it was even more relaxing than expected. Various trades appeared, such as the countertop and painting teams, and no problems arose. Specific employees feature in reviews with their professionalism and attention to one client's requirements. David helped assess water damage, Steven, guided the claim process, and Carlos was especially mentioned. Some customers are worried that the project period is not convenient for them. In all significant transactions, the company's offer stands out, no matter the expansion size. The company has a repeat customer already.
Frequently asked questions
7 questions
What do Kustom Disaster Restoration clients say about the work?
Reviewers frequently praise the professionalism, responsiveness, and thoroughness of the team. Specific staff members like Steven Sams and Daniel Garcia are acknowledged for their knowledge and communication, ensuring clients feel informed throughout the process.
Does Kustom Disaster Restoration handle emergency repairs in Tucson, and what do reviewers say about their response time?
Yes, they offer emergency services including cleanup and temporary repairs. Customers highlight the team's quick response to emergencies, often noting how promptly they arrive and begin the restoration process, even in late hours.
Can I get help with mold remediation from Kustom Disaster Restoration?
Absolutely, they provide water damage restoration services that include mold remediation. Their expertise in handling water damage helps prevent mold growth effectively, as noted by satisfied clients who experienced thorough and professional service.
What hours is Kustom Disaster Restoration available for services?
They are available 24/7/365, operating at the following hours: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Does Kustom Disaster Restoration offer water damage restoration services?
Yes, they specialize in water damage restoration, which includes water extraction, drying and dehumidification, and mold remediation. Their comprehensive approach helps minimize damage effectively and efficiently.
What types of fire damage restoration services does Kustom provide?
They offer fire damage restoration services including smoke and soot removal, structural repair, and content cleaning. Their extensive experience ensures that properties are restored to their pre-loss condition.