Nexus Energy Systems

Priding itself as a forerunner in every economic field since 1978, Nexus Energy Systems has supplied its customers with premium craftsmanship, high-quality products, and unparalleled customer service across generations (Nexus Energy Systems, n.d.). We pledge to unwaveringly satisfy our customers, assure their complacency, and support their stability. This enterprise is rated A+ by the BBB, featuring outstanding Bankability and the Experience That Matters. You may also receive the industry's best Solar Service Package here. Nexus and the manufacturer totally cover all the products we install for 25 years. Throughout the lifespan of your Enphase system, you will not pay more for monitoring or repairs.

Overall, Nexus Energy Systems solar installation reviews repeat a similar and positive experience throughout. Customers find the sales and installation representatives to be eager to answer all of their questions and provide details about the process. Particularly, clients emphasize the excellent communication throughout the process, which includes scheduling and updates. This was especially welcome as the company was always happy to address any of the clients' concerns. While the general attractiveness of the company was a bit higher than some of the competitors, that made up for the friendliness and promptness of the team. One customer at one address had a poor rooftop for the solar panels that required different equipment than anticipated, which was addressed promptly. The company also helped the homeowner coordinate with his HOA. However, the prices offered by Nexus made it worthwhile. Despite many negative reviews across all projects, many clients found the overall experience of incorporating solar panels into their homes to be beneficial. The clients show they will be able to benefit from the solar panels over the long term, and they don't have to do anything as the system is monitored and maintained. A typical review summarizes the quality of the service provided. The reviewer mentions how thorough, responsive, and conscientious the company is and the excellent communications compared to other home projects. The company was well-advised on how to handle third-party financing for the solar panels by the solar consultant, who also provided the homeowner with the information needed to apply for a PACE loan to finance the system. Another customer was happy with the financial benefits – the tax incentives for going solar. The customer had experience with solar panels on a prior home, but the payment terms from the finance program and the tax benefits made a big difference in the successfulness of installing panels on his new house. Nexus Energy Systems is also known for its excellent customer service. Customers regularly mention individuals by name and how helpful they were throughout the process. Clients appreciated the continued communication to keep them abreast of developments or potential issues. The company responds to questions or concerns quickly and takes ownership of any actions that need to be resolved. Office staff members like Linda receive extensive praise for their professional and patient communication. Another person mentioned that the customer service was a highlight of the process for them, letting them know what was happening every step of the way. The top-notch customer service was also experienced by clients who needed help after the installation was completed; one person said they received the help they needed, whenever they needed it. A review also discussed the ease of working with Nexus. Besides competent personnel, the company also made the process straightforward, which reduced the stress level involved. One customer said the process was effortless from start to finish. Employees were typically mentioned as being both helpful and good at their jobs. Whereas most people find buying a solar panel system stressful, Nexus made it easy by addressing individual concerns or issues. Although one client mentioned a few delays, the process was still smooth.. Many clients reveal they would recommend the company to their friends. And one person said they would hire them again if they ever required solar panels on a new house.