Smile Hero Orthodontics Reviews:
Customer feedback summary: 1. 5 stars for Smile Hero Orthodontics. The staff are very helpful & friendly. Dr. Chris is very patient with all of my questions. I normally have high anxiety going into the Dentist/Orthodontics & Dr. Chris made sure to be gentle with me. That meant a great deal to me.
Thank you Dr. Chirs & your staff.2. Super sweet staff couldn't have gone any better fast clean amazing prices thank you guys3. Dr. Chris and the entire staff here, special mention to Juan, took care of me for almost 3 years. Longer treatment time due to a serious trauma that
brought me in originally. I mean I was there so long I'm surprised I wasn't invited to the Christmas party! I came in with some serious work to be done and Dr Chris took me on right away. I got a really good look at this office and everyone over the years. The turnover rate for staff is very low and most of the people I met my first appointment, were also there my very last appointment. That alone speaks volumes. The clinic is extremely clean, hygienic, and in proper working order all around. The girls up front were pleasant each appt over years of seeing them, always bearing a smile ready to help. Wait times were never bad and they even accommodated some "emergency" appts I would need every once in a while. And the environment was always very professional. I paid out of pocket for my services so it was not cheap whatsoever, but it was also very fair for everything I went through and needed. Dr. Chris was very good to me the whole way through and we collaborated on my case and it was very give and take since I was around so long, and we maintained a great Doctor patient relationship. He greatly respected my input on certain items and I, always his. I'd call him a friend at this point. My teeth came out 9/10 from the 0/10 I came in with, and the missing point is due to the nature of my injuries rather than failure of care. I'm extremely satisfied with the services all around and wouldn't go anywhere else if I needed to do it all again. Thank you Doctor Chris and everyone at smile hero for your commitment to my case. Changed my life.4. Very thoughtful and understanding. Although they deal with many patients they do not forget about you and remember who you are5. Smile Hero Orthodontics is truly the best experience we could have asked for. Over the last 3 years, we visited multiple orthodontists trying to find the right fit for my 15-year-old, but no office ever made us feel comfortable or confident enough to move forward with braces — until we found Smile Hero.
From the very first conversation, Dr. Chris and his staff treated us with so much kindness, patience, and compassion. They took the time to really listen to our concerns, answer every question we had, and work together with us on a treatment plan that felt right for our family. We never felt pressured or rushed, which meant a lot to us after previous experiences elsewhere.
Once we were all in agreement, they got started right away, and the entire process was smooth and encouraging from beginning to end. We walked out of the office with huge smiles and such a sense of relief knowing we finally found a team we could trust.
Every single interaction we had — whether at the front desk, over the phone, or with the clinical staff — was filled with support, positivity, and genuine care. You can tell this office truly cares about their patients and creating a welcoming environment.
Because of how amazing our experience has been, I’ve already made plans to come back for treatment for myself in the next few months. I cannot recommend Smile Hero Orthodontics enough to anyone looking for an orthodontic team that is professional, compassionate, and truly invested in their patients. Thank you Dr. Chris and your team at Smile Hero.6. Smile Hero Orthodontics is truly the best experience we could have asked for. Over the last 3 years, we visited multiple orthodontists trying to find the right fit for my 15-year-old, but no office ever made us feel comfortable or confident enough to move forward with braces — until we found Smile Hero.
From the very first conversation, Dr. Chris and his staff treated us with so much kindness, patience, and compassion. They took the time to really listen to our concerns, answer every question we had, and work together with us on a treatment plan that felt right for our family. We never felt pressured or rushed, which meant a lot to us after previous experiences elsewhere.
Once we were all in agreement, they got started right away, and the entire process was smooth and encouraging from beginning to end. We walked out of the office with huge smiles and such a sense of relief knowing we finally found a team we could trust.
Every single interaction we had — whether at the front desk, over the phone, or with the clinical staff — was filled with support, positivity, and genuine care. You can tell this office truly cares about their patients and creating a welcoming environment.
Because of how amazing our experience has been, I’ve already made plans to come back for treatment for myself in the next few months. I cannot recommend Smile Hero Orthodontics enough to anyone looking for an orthodontic team that is professional, compassionate, and truly invested in their patients. Thank you Dr. Chris and the entire Smile Hero staff for everything you do!7. We had an amazing experience starting our son’s orthodontic treatment! Dr Chris was incredibly welcoming and helpful from the very beginning. He made the whole setup process smooth, clear, and stress-free. Both staffs and Dr Chris took the time to explain every step, what to expect next, and how to care for the braces. Their professionalism and kindness truly stood out. We’re so grateful for their exceptional service!8. Love
Love
Love this place.
Dr. Chris and his brother across the hall Dr.
Tyler are awesome people, who you can tell love what they do!
Thank you both so much for your help with my kids. We look forward to be apart of the family.9. Excellent environment great service every single person here very friendly and professional. Dr. Chris is excellent listens to his patients tries his best to accommodate them. Very highly recommend this office10. I cannot recommend Dr. Chris and his team enough. My 7-year-old son has significant dental anxiety from past experiences, but they handled him with incredible patience and clinical expertise. They took the time to ensure he felt regulated and safe during his X-rays and consult. Most importantly, the doctor went above and beyond to make an urgent treatment plan accessible for us to prevent future surgeries. Truly a 'patient-first' practice.11. I cannot recommend Dr. Chris and his team enough. My 7-year-old son has significant dental anxiety from past experiences, but they handled him with incredible patience and clinical expertise. They took the time to ensure he felt regulated and safe during his X-rays and consult. Most importantly, the doctor went above and beyond to make an urgent treatment plan accessible for us to prevent future surgeries. Truly a 'patient-first' practice.12. Just want to thank Dr . Chris and his whole team at Smile Hero Orthodontics. They have always taken care of me when I got my braces and now they are taking amazing care of my son . He was so nervous and they made him feel at ease and now he is not scared of getting braces. Thank you guys.13. Dr chris the best ortho ever smile hero is the best14. I just couldn’t leave without saying bye and….
Thank you to Dr. Chris and the entire team for the amazing work throughout my orthodontic treatment I just got my braces off last week and I’m still in awe of how great my teeth look. When they say trust the process, please just trust the process I find myself just staring at my smile because the care, patience, and dedication that went into it truly shows. They look absolutely perfect, and I’m beyond grateful
What meant the most to me wasn’t just the results, but the kindness and positive energy I felt every time I walked through the door. Shout out to Juan — actually the entire team, always brought genuine smiles and warmth that made the whole experience that much better
Thank you again from the bottom of my heart 15. Amazing professionals with a warm family touch. 10/10