Public Storage

Customer Feedback Summary: For Public Storage, feedback is crucial in planning and improving the customer journey. Below are a few samples: 1. Five stars, given great customer service that helped me understand the service and how it works. Thank you very much 2. Five stars, given great customer service that helped me understand the service and how it works. Thank you very much 3. "Great facility as far as security and cleanliness. I'd have to give it a negative review for performance, The issues I tend to run across are that there is no one really at the office or on site ever since they got rid of Jessica. She was on top of everything and would walk around the facility to check on things. Now it's so difficult to find anyone for help with just about anything, making a payment at the office, gate access, lock issue, can't get a hold of anyone to help for anything, can't get answers since no one is there. This isn't just at the Garvey location, seems like it's the issue with public storage in general. I've had a storage space through them for over 10+years, and for a few years now, I've had issues since they cut down on employees." One-star Rating, notwithstanding the excellent facilities, performance was below average due to inadequate customer support. 4. "Great facility as far as security and cleanliness. I'd have to give it a negative review for performance, The issues I tend to run across are that there is no one really at the office or on site ever since they got rid of Jessica. She was on top of everything and would walk around the facility to check on things. Now it's so difficult to find anyone for help with just about anything, making a payment at the office, gate access, lock issue, can't get a hold of anyone to help for anything, can't get answers since no one is there. This isn't just at the Garvey location, seems like it's the issue with public storage in general. I've had a storage space through them for over 10+years, and for a few years now, I've had issues since they cut down on employees." One-star Rating, notwithstanding the excellent facilities, performance was below average due to inadequate customer support. 5. Five stars, Professional help me out. Thanks, Issac good job!