Clients are the priority in our shop. The dealership is recognized as one of the first purchases, here, pays here in the Bay area. We've been serving the community for the last two decades with used cars and excellent service. We specialize in special financing, and our in-house program gives those with poor or limited credit the opportunity to meet their driving needs. We are a team committed to customer service. Many of our businesses are from referrals and repeat customers. Please contact us today, and we'll be happy to gain your trust and deliver the best services in our industry. Contact us today.
Reviews Summary
The reviews depict customers' highlights of positive experiences and satisfaction when working with Joe and his dealership. Firstly, every reviewer seems to have a personal relationship with Joe, and most of them have bought several vehicles from the shop. Many reviewers admit that Joe is empathetic, accommodating, and formal throughout their interaction, pointing out that he's a man of his word. Also, the dealership seems to help customers secure financing and register their vehicles with genuine care and efficiency. Consequently, the same urgency for customer satisfaction and exemplary service is noted as most of the reviewers enjoyed efficient service regardless of when they were helped. Lastly, even when the vehicle had issues, Joe and his team stepped in, as seen in the replacement of one reviewer's car part right after the purchase. On the brighter side, some happy customers say the shop is their go-to, referring their friends, earning them even better customer rates and helps. The overall message is that Joe is a car dealer that genuinely cares about the buyer and will help them with the process.
Frequently asked questions
7 questions
What do Auto Doctor clients say about their experience?
Clients frequently praise the professionalism and honesty of Joe and his team. Many highlight the supportive financing options and the comfortable atmosphere during the car buying process, emphasizing the team's commitment to customer satisfaction.
Does Auto Doctor offer financing options for used cars?
Yes, they provide specialized financing options through their in-house program, catering to individuals with bad or limited credit. This allows clients to secure a vehicle even without a substantial down payment.
What services does Auto Doctor offer?
Auto Doctor offers a variety of services including used car sales, financing options, and payment arrangements. They also provide vehicle maintenance services such as oil changes, thermostat replacements, and routine check-ups, along with DMV services like vehicle registration, title transfers, and smog checks.
What are the hours of operation for Auto Doctor?
The hours are as follows: Monday: 10:00 AM - 6:00 PM, Tuesday: 10:00 AM - 6:00 PM, Wednesday: 10:00 AM - 6:00 PM, Thursday: 10:00 AM - 6:00 PM, Friday: 10:00 AM - 6:00 PM, Saturday: 10:00 AM - 6:00 PM, Sunday: Closed.
Can I get DMV services at Auto Doctor?
Yes, they handle DMV services including vehicle registration, title transfer, and smog checks. Clients appreciate that they take care of all necessary paperwork, allowing buyers to drive off with their new vehicle hassle-free.
Does Auto Doctor provide vehicle maintenance services?
Yes, they offer vehicle maintenance services including oil changes, thermostat replacements, and routine check-ups, ensuring that customers can maintain their vehicles in good condition after purchase.