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California Motors Direct - Montclair

Name: California Motors Direct - Montclair
Address: Berkeley, US
Telephone: +19098954459
Rating: 4.6275

102 reviews

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+19098954459

Closed Now now

10385 Central Ave, Montclair, CA 91763, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in California

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ABOUT Services Excellence Summary

We provide the highest quality products at the lowest internet rates possible and the most powerful financing solutions in the industry. We optimize trust with any customer, lender, or supplier we interact with. Our intention is to create a bond, make a transaction, and never see you again. We want you to be happy and so much so that you will refer your friends and family. The owners have been in business for 20 years, and they chose to share the benefits of these relationships with the customers. They ensure that the products they sell are of the best quality and are priced as low as possible. They guarantee the lowest prices, the best rates, and the happiest moment of your life. Every car undergoes a thorough inspection conducted by experienced buyers. If the car passes this test, we send it to California for smog inspection and a comprehensive inspection. If it does not meet our requirements or passes any tests, it is sent back. Our primary aim at Montclair is to offer you the best quality vehicles so we can build our reputation. At California Motors Direct in Montclair, we aim to make you happy! Our aim is to offer you the best cars at the cheapest online rates possible. And that's it!

SUMMARY Reviews Summary

Customer reviews from the California Motors Direct dealership paint a mostly positive picture of the sales team members and their customer service. Praises were showered on Austin Scott, Adrian Parnass, and Johnny Gomez by clients who believed they had been outstanding in their service. Many appraisals hail the outstanding customer service rendered by Johnny and Austin, who aided in quick in and out of the showroom in less than three hours, and most liked the way they treated them. It is evident that customers have diverse needs but most give a proprietary name and staff member when they had a satisfactory situation. The reviews also highlighted moments of weaknesses, such as a delay in the car collection process and disagreements. But, clients did not feel disappointed because one staff managed to solve them, saving clients from further agony. But, the clients found it very hard to recommend their friends to the dealership, while the customers who found the reviews for the first time all but saw it as the best showroom to head when their car inbox appeared breaking the promise and saving the headache of the car breakdown. Overall, the reviews show that California Motors Direct sales team excites their customers. And customer satisfaction is the top priority.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (23)

helped me (15)

highly recommend ... (13)

very helpful (8)

very professiona ... (7)

great experience ... (5)

great service (4)

fantastic experi ... (4)

excellent servic ... (3)

very kind (3)

Cons

dirty (2)

not recommend (2)

disappointing (1)

would not recomm ... (1)

horrible (1)

terrible service ... (1)

does not care (1)

worst experience ... (1)

waste your time (1)