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AutoNation Subaru Carlsbad

Name: AutoNation Subaru Carlsbad
Address: Carlsbad, US
Telephone: +17606786834
Rating: 4.4902

102 reviews

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+17606786834

Open 9:00 AM-8:00 PM now

5500 Paseo Del Norte, Carlsbad, CA 92008, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in California

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ABOUT Services Excellence Summary

Your journey is essential to us, and we recognize that satisfaction and reliability are crucial. We take delight in offering the best customer service and are dedicated to making the journey worthwhile. AutoNation Subaru Carlsbad promises to make car shopping simple and fun for everyone. From the moment you walk in, our friendly and professional team will be available to help you find your dream Subaru. Our dedication to satisfying our customers extends beyond the car sales process. We maintain our vehicles to ensure reliability and safety. Whenever you visit us for regular maintenance, we provide the same service as when you purchase a Subaru. We guarantee that we will exceed your expectations every time you visit our dealership. We welcome all Subaru owners and invite you to join us. Buying a Subaru can be a thrilling experience, whether you're a seasoned Subaru driver or just beginning. AutoNation Subaru Carlsbad is excited to serve you, and we look forward to guiding you to the perfect Subaru for you.

SUMMARY Reviews Summary

In general, AutoNation Subaru Carlsbad's reviews are glowing, with many mentioning the excellent customer service. Several customers have praised employees such as Miguel, Luis, George Mang and Billy. They write that the team treats them warmly and are knowledgeable about the cars and the process, alleviating most of the stress that often accompanies buying a car. Furthermore, customers commend the variety of cars in the inventory and mention that after-hours contacts often respond, an aspect absent at many other dealerships. Customers laud the Subaru vehicles themselves, especially the Crosstrek. They value its safety and its owner care program that donates money to local causes. They admire the price transparency on the website and in person, as they consider the retail prices fair. While the dealership is under new ownership as it is near constantly before, this transition does not seem to have affected customer satisfaction. In sum, they claim satisfaction and say that they would come back for another purchase.

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Reputation Change over time

Pros & Cons

PROS

recommend (16)

helped me (8)

great experience ... (8)

highly recommend ... (7)

great service (5)

very professiona ... (4)

very knowledgeab ... (4)

very friendly (3)

very helpful (3)

extremely knowle ... (3)

Cons

very disappointe ... (1)

disappointed (1)

dishonest (1)

slow (1)

dirty (1)

horrible (1)

not helpful (1)

upset (1)

angry (1)

upset (1)