Fix Auto El Cajon

Customer testimonials: Lalo was super helpful from the beginning, kept updating through the process. Great customer service. They even finished 5 days then anticipated. The shop even gave me a voucher for 3 free hand washes so I could avoid putting my new repair through a machine wash. Very hassle-free and as low-stress as possible! They keep their word and finish on time, excellent customer service, office staff, and shop employees very attentive and polite, thank you. Extremely happy with the service. Fast and considerate. Will recommend to family and friends. I had a wonderful experience Fix Auto, El Cajon. I had purchased a car and 3 weeks later I was rear-ended. I was worried that my car would never be the same, in perfect condition as it was when I bought it. Every associate that I engaged with at Fix Auto put my concerns at ease. I was told what needed to be done, given a date when to expect the repairs to be done, and not only did they meet that date, but I was routinely given updates on the progress of the repairs. When I picked up my car, I was blown away. The paint job was beautiful and to be honest, it looked better than it did before the accident. Thank you Fix Auto for reaching far beyond my expectations and kudos to Lalo, who did such an amazing job on my car! Keep up the good work! Efficient service and excellent quality Nice People, excellent service, clean shop, and quick. Thank you Lalo! Fast and excellent work. They send communication of status of the repairs at every milestone. Staff are very professional and courteous. Riverside office staff are so accommodating and helpful. Also, the person from the shop drove me to pick up my rental car. Thank you! The repair service was very disappointing. It was initially promised that all the parts would be ordered and the car would be delivered on time. Instead, I was faced with significant delays. When I picked up the car, I noticed that parts that did not need to be painted had been painted. The driver's door and the passenger door, which were not damaged at all, had been painted. Also, aftermarket parts had been used instead of the original parts and some of the broken parts had not been replaced. In addition, the headlights were installed aftermarket and the plastic parts on the front bumper were not installed properly. These problems caused wind to enter when the doors were closed and the quality of the work was not at all as expected. Some parts were not replaced at all. When I took my car there for the second time, I informed them that original parts were not used in my vehicle. They told me that when they contacted the insurance company, the insurance company instructed them not to use original parts and to use cheaper alternatives. Despite this, the repair cost reached nearly $9,000. The parts that the insurance company paid for were supposed to be original, but instead, the lowest quality parts were used for my car. Additionally, after the repair, the vehicle was not cleaned, and some promised parts were not replaced. Overall, the service was far below expectations and not as promised by the insurance company. We were given a very expensive estimate to repair a simple scratch on the back door. It's better to use the vehicle with the scratch. We have to pay our insurance and thus, we got a very high estimate from them. They still did not contact us to resolve the problem. It's an unacceptable situation. The staff's interest in his work was very low. When we explained our problem to the person we talked to on the phone he showed no interest and did not help. He was rude. Thanks for making everything easy to communicate with. A great place they do the job correct the first time great people that work with you while they have your vehicle. Very professional and kind. Thank You for your great service . Poor customer service. No communication about the state of the job progression. Parts were not there, received automated text indicating car would be ready without the most important part not there. Will not use Fixit Auto again. Premium job! Very friendly.anooga location is the best. Fix-Always gets it right! Excellent work and costumer care. Highly recommend Fix Auto. Lalo keeps you informed on repair process .fast and quality work. Highly recommended shop. Fix Auto El Cajon is fully committed to complete customer satisfaction. Fix Auto El Cajon's mission is to be a prestigious Leal repair facility by providing reliable and quality services that demonstrate the company's commitment to excellence. Fix Auto El Cajon is fully committed to achieving this mission by using ethical and innovative processes that are environmentally friendly and socially responsible. Fix Auto El Cajon's commitment to customer satisfaction is paramount, and the company is dedicated to providing a welcoming and professional environment for its customers. Fix Auto El Cajon has earned a reputation as a leader in the automotive industry due to its commitment to its values and goals. Fix Auto El Cajon is a well-known company that is driven by values and goals. Fix Auto El Cajon is distinctive in the business world due to its commitment to its objectives and values. Fixes Auto El Cajon has a team of experienced individuals who tirelessly work to achieve the organization's goals and values. Fix Auto El Cajon is a prestigious and reputable auto body repair facility that is both steady and reputable. Fix Auto El Cajon's success can be attributed to its employees' dedication to the organization's vision and mission. Fix Auto El Cajon fully supports its employees' growth, development, health, and wellbeing, as well as opportunities for career advancement. Fix Auto El Cajon is a model of excellence in repair and maintenance services. Fix Auto El Cajon - the best in the business. Fix Auto El Cajon - committed, reliable, and trustworthy. Fix Auto El Cajon - where quality craftsmanship meets customer care. tradition fix auto El Cajon is your town and trusted auto body repair shop at the end of the day fix auto El Cajon has a dedicated commitment to customer satisfaction and repairing your vehicle right prevailing Fix Auto El Cajon has a special commitment Fix Auto El Cajon is the best Body Shop Car Repair Shop Car Painter Fix Auto El Cajon Fix Auto El Cajon Fix Auto El Cajon Fix Auto El Cajon Fix Auto El Cajon Fix Auto El Cajon Fix Auto El Cajon