Client Feedback Overview:
1. Attorney Tien Duong dealt professionally with my complex case, guided me every step of the way as she is very knowledgeable in her field. A restraining order was filed against me, and with Tien's assistance on short notice, the case was dismissed. I felt contented and at peace.2. She is very disorganized. She was not prepared with my case during one of the appointments and asked me to look for my divorce documents on her desk. I have never seen such disorganization from a person during a client’s meeting. Also, conversation is tough with her because she always takes days before responding to me where I call her while her office goes silent, but she says that she is sick yet does not say so via text. She even left me waiting within her office for around an hour without any proper explanation and told me to wait. She was going to charge me for just sitting there WAITING; until I expressed dissatisfaction about wasting my time and money..I would understand if it was a family emergency for her to take off or a personal issue and ask to reschedule but you do not make a client wait during their time that they paid good money for your services, that is rude and disrespectful. She does not care about the customer and will waste their time if she can get away with it. In the end, I had to retain another attorney or risk losing my community assets with her.3. She is very unprofessional. She was not prepared with my case during one of the appointments and asked me to look for my divorce documents on her desk. I have never seen such disorganization from a person during a client’s meeting. Also, conversation is tough with her because she always takes days before responding to me where I call her while her office goes silent, but she says that she is sick yet does not say so via text. She even left me waiting within her office for around an hour without any proper explanation and told me to wait. She was going to charge me for just sitting there WAITING; until I expressed dissatisfaction about wasting my time and money..I would understand if it was a family emergency for her to take off or a personal issue
Frequently asked questions
7 questions
What do clients say about the work done by Law Offices of Tien Duong?
Clients frequently praise Tien Duong for her professionalism, knowledge, and the supportive atmosphere she creates. Many highlight her ability to handle complex cases effectively and provide reassurance throughout the legal process.
Does Law Offices of Tien Duong offer legal representation for child custody cases?
Yes, they provide legal representation in custody cases, along with child custody agreement drafting and consultations for custody matters.
Can I get a consultation for divorce proceedings at this law office?
Yes, they offer consultations for divorce proceedings, alongside divorce paper preparation and legal representation in divorce cases.
What do clients say about Tien Duong's responsiveness and communication?
While many clients appreciate her guidance and support, some reviews mention issues with organization and delayed responses, indicating a mixed experience regarding communication.
Does this practice handle child support issues?
Yes, they offer services related to child support, including child support agreement drafting, legal representation for child support cases, and consultations for child support issues.
Who leads the Law Offices of Tien Duong?
Attorney Tien Duong leads the practice and is noted for her experience and knowledge in handling complex legal matters, as highlighted by satisfied clients.
Where is Law Offices of Tien Duong located?
8788 Elk Grove Blvd Building 3, Suite 10H, Elk Grove, CA 95624, USA
Location & directions
Elk Grove, California
Law Offices of Tien Duong
Criminal Law Attorney
Address
8788 Elk Grove Blvd Building 3, Suite 10H, Elk Grove, CA 95624, USA