Recommend(4)Highly recommend(4)Very professional(3)On time(2)Went the extra mile(1)Very quickly(1)In good hands(1)Extremely professional(1)
About this business
Baker Electric has delivered solar and electrical contracting services in California since 1938, unmatched in quality, innovation, and integrity from the start. Our work spans healthcare, education, hospitality/gaming, multifamily housing, solar power, public works, and other fields. Baker focuses on complex design/build projects in commercial, public works, education, military, hospitality/gaming, healthcare, and multifamily markets. Baker particularly excels in interior renovations and new office and lab build-outs of all dimensions.
Reviews Summary
Baker Electric gains good reviews. The family-owned company is acknowledged for its long-standing company history and excellent leadership team. It stresses quality and safety, as demonstrated by employees who go the extra mile to assist consumers. Reviews mention the company's ability to work through the COVID-19 pandemic to repair solar batteries and maintain other services. Their professionalism and communication from the office personnel to the project teams were greatly appreciated. Some reviewers felt the schedule could be improved. However, others found that once work is scheduled, the staff are extremely professional and timely. Service personnel are skilled at troubleshooting and fixing problems. In the reviews, Randy and Junior are mentioned by name as professional and diligent workers. Baker Electric is strongly recommended.
I would give zero star if I could. They have a 10 year warranty for their system; HOWEVER, it does not INCLUDE the INVERTER (since according to them it's a third party manufacturer). Without the inverter, the solar power is useless, since it can not convert to electricity for usage. I paid for 28 panels and started getting notices from SDGE of increase high usage and a monthly $400-600. My true-up was in excess of $3000 last year. I tried reaching out to Baker electric for SIX MONTHS. Each time, either I would leave a message on their answering service or representative and be told someone would be contacting me back. After six months, I finally get an email stating my inverter is not working properly and has to be fix. I then receive a follow-up email stating Baker is not responsible for the faulty inverter since it's a third party equipment. Now my bill is back down to $65 a month.