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NexGen HVAC & Plumbing

NexGen HVAC & Plumbing

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Open  7:00 AM-7:00 PM now
10820 Mulberry Ave, Fontana, CA 92337, USA Get Directions
5.0
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ABOUT   Services Excellence Summary

NexGen HVAC & Plumbing has become the NexGen in home comfort. Our Southern California HVAC industry leadership is a result of a strong and dedicated team of HVAC specialists, professional customer service representatives, capable managers, and visionary leadership from our president, Ismael Valdez. Attention to detail and commitment to our values have helped us grow. Our President started a young HVAC technician who wanted to make an impact 15 years ago. With his passion and the Nexgen family's support, we have expanded from one Southern California location to nine, serving customers every day.

 

SUMMARY   Reviews Summary

NexGen's customers seemed pleased with the detail-oriented and responsive service provided. Many names come up often in the customer reviews (like Martin Brandon, Michael and Edward) and are positively described the staffs talk same. Brandon had excellent communication skills and customer service and thus had a great attitude while providing very knowledgeable services. Edward is friendly and knowledgeable which can make understanding what is happening in the home set up easier, understanding if how it can work possibly to the people who own homes. The texts shown were not high in prices to say and they can put another company out of place with a huge offer to make the people satisfied in their homes, this part does well in giving a brief of a case comparison and how the charges are given from the differences one will save is a lot to this what customers expect from staffs. This salso has an aspect of emergency connections and how a dispatcher will be used to give some better that give a response that is favourable instead of making the customer to forget about the call as it is no longer possible, this is the same thing to the other companies that are even slower in response than the pace of this company. The second to favor establishment are the guarantees and what is done, this is not so optimistic as other companies that will always have this part not done to the maximum ben. Service alertness is very high and s consultants during the pandemic since there are also other companies that are not having a guarantee on the services that they are offering. The prices are very high and are variable, this is beneficial as people will know that after the customer makes a choice it ill have an installation within the set budget that the customer will have made to avoid using the money that was not intended for the job would be out of reach of the companies. In this study, the additional information for service calls and the post service one given is evaluated in this and customers will have a good idea of how this would help when they will have a problem, they may not take longer as the time that other companies will use waiting for an emergency. They showed that he fluctuating nature of the methods he gave there was a variable cost for the installation part of the business the user will use and ensure the smooth flow of activities put their. This company is highly expected to have good pricing systems in place and even free calls.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (20)
very professiona ... (12)
highly recommend ... (11)
on time (7)
very friendly (6)
very helpful (6)
very happy (4)
great job (3)
friendly and pro ... (3)
very knowledgeab ... (3)
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Cons
do not use (1)

NexGen HVAC & Plumbing Reviews: 103. Average Rating: 5.0

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John Doe left a 5 star review
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