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CarMax

Name: CarMax
Address: Fremont, US
Telephone: +15107709801
Rating: 4.2255

102 reviews

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+15107709801

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44100 Christy St, Fremont, CA 94538, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in California

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ABOUT Services Excellence Summary

Welcome to CarMax! We are the biggest used car retailer in the United States. Our “no haggle” pricing was the first of its kind in the automotive business. Our idea, which eliminated the uncomfortable bargaining and posturing that came with buying or selling a vehicle, turned everything on its head. As a result, we've redefined the car-buying and car-selling event that everyone deserves. We've also improved the customer experience by providing over 200 locations across the country. Our inventory consists of thousands of vehicles, from used trucks and cars to SUVs, and we make it easy to find what you need in one location. CarMax Fremont is a one-stop shop for stress-free car shopping and test driving. Each car is CarMax Certified, and we offer a 30-Day Guarantee. Do you want to sell your vehicle? We make it simple for you. Even if you don't purchase one of ours, we can purchase your vehicle.

SUMMARY Reviews Summary

Customer reviews predominantly describe the car selling and purchasing process at Carmax in Fremont as satisfying and straightforward. Overall, clients report favorable experiences with staff members, online quotes, and time efficiency. Points in common are that the online offer estimate matches the final offer and that the process is fast and painless. Several customers have mentioned Henry Wong, A. Velez, Abbas, and Jahan by name as providing excellent service. Cleanliness, satisfactory offers, and good communication and response describe the dealership itself. The offer for my used car was a great deal. This means that customers find the dealership a great place to come back to in the future. This overarching theme of efficient, stressless, and fair car transactions is largely supported by happy clients and high ratings.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (8)

highly recommend ... (4)

very happy (4)

recommended (4)

wonderful experi ... (3)

very clean (3)

highly recommend ... (3)

extremely helpfu ... (3)

helped me (2)

friendly and hel ... (2)

Cons

dirty (1)

not worth (1)

damages (1)

bad experience (1)

unreliable (1)

frustrating (1)

disappointed (1)

very disappointe ... (1)

not recommend (1)

do not trust (1)

CarMax Reviews: 102. Average Rating: 4.2

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