The family-owned and -operated business has served Fresno since 1955 with its 5,400-square-foot store in the prestigious Fig Garden Village. Orloff Jewelers in Fig Garden Village on their 5,400 sq. store space serves clients in Fresno Estates, Clovis, Visalia, Merced, and Madera. Orloff Jewelers carries a wide selection of engagement rings, wedding bands, loose diamonds, and custom-made designs. Fashion jewelry, watches, and accessories from top manufacturers are also available. Estate and jewelry buying is another way we support our community. His expertise as an appraiser, custom jeweler, and consultant is nationally recognized. Customers can also learn more about our staff and services. Mary Ann and James Orloff face challenges every day with integrity, quality, and customer service, just like their families have since 1955. James Orloff said that trust and integrity are essential in the industry. It's an amazing feeling to help a customer of the second or third generation. That's when you know that you are doing something right.
Reviews Summary
Recent customer experiences on Orloff Jewelers are quite positive. Ronda received fantastic feedback from buyers for her outstanding customer service. Additionally, the service was commended for its warm and welcoming environment. Buyers described Orloff Jewelers as an efficient jewelry store with a trustworthy team and an excellent selection of jewelry. Customer also praised the store's speedy repair services. Major customers are very satisfied with the store. This includes Kathy Smith, who mentioned that the store had repaired her bracelet promptly and professionally. Praise for Orloff Jewelers goes beyond positive comments. The store also has a cozy atmosphere and is filled with exquisite pieces.
Frequently asked questions
7 questions
What do Orloff Jewelers clients say about the work?
Clients frequently praise the exceptional customer service, particularly highlighting staff members like Ronda and Kevin for their helpfulness and knowledge. Many also mention the quality of repairs and custom designs, emphasizing a welcoming atmosphere and quick turnaround times.
Does Orloff Jewelers offer custom jewelry design, and what do customers think about it?
Yes, they provide custom jewelry design services, including custom engagement rings and personalized necklaces. Reviewers appreciate the team's patience and ability to create pieces tailored to individual specifications, often noting the satisfaction with their final products.
Can I get my engagement ring resized at Orloff Jewelers, and how fast is the service?
Yes, they offer ring resizing services, and many customers have reported quick turnaround times, with some repairs completed on the same day.
What types of jewelry repairs does Orloff Jewelers handle?
They handle various jewelry repairs, including ring resizing, bracelet repair, and cleaning services. Customers have noted the quality of the repairs and the friendly service provided by the staff.
Does Orloff Jewelers provide appraisals for estate items, and what is the customer experience like?
Yes, they offer jewelry and estate item appraisals. Customers have expressed confidence in the appraisal process, often feeling treated like family and appreciating the thoroughness and integrity of the staff.
What kind of jewelry sales does Orloff Jewelers specialize in?
Orloff Jewelers specializes in selling engagement rings, necklaces, and watches. Their wide selection and knowledgeable staff help customers find exactly what they need, often leading to a positive shopping experience.