Professional staffFriendly staffEfficient serviceQuick responseKnowledgeable techniciansHelpful administrationTimely appointmentsQuick repairsSmooth schedulingPrompt service
About this business
With over 54 years of experience in the Los Angeles County, Garden Grove, Riverside, and San Bernardino counties, Cole Services has developed a solid reputation. We operate 22 service vehicles located across the region for a timely response. Our annual customer base trusts us to deliver comprehensive coverage and a commitment that keeps their homes running. International Service Leadership honored Cole Services as the Contractor of the Year in 2003. This national award recognizes the company’s efforts in quality, customer service, and leadership (Cole Services, n.d.). Cole Services provides quick, clean, and dependable service. Our comprehensive solutions include plumbing, drains, sewers, leak repairs, water heaters, heating, air conditioning, and indoor quality.
Reviews Summary
Reviewers praise the outstanding service provided by Cole Services employees. Many clients commented on the tech team's professionalism, such as the company's skill and timeliness. For example, a consumer praised the ease of scheduling, expressing the receptionists' friendly service, particularly a woman named Jen. Reviews revealed that staff members such as Oscar, Carlos, Zach Boy, and Isaac were courteous and experienced, guaranteeing repeat company. Consumers discussed various services, including air conditioning and water flow pipe repair, and a high level of customer service, indicating an exceptional service experience. Cole Services received many feedback, with a highly recommended nature, several clients vowing to engage the company again because of their comfort and trust in the service and company.
Frequently asked questions
4 questions
Does Cole Services provide emergency plumbing repairs in Garden Grove, and what do customers say about their response time?
Yes, they offer emergency plumbing repairs. Customers appreciate their quick response times, often noting that appointments are made promptly and technicians arrive on time, as highlighted in several reviews.
Can I get a leak detection and repair service from Cole Services, and how do clients feel about their work?
Cole Services offers leak detection and repair. Clients frequently commend the technicians for their professionalism and efficiency, often mentioning their thoroughness in identifying and resolving plumbing issues.
What types of services does Cole Services offer for heating and air conditioning?
They provide a complete range of heating and air conditioning services, including air conditioning repair, furnace repair, and HVAC maintenance, ensuring comprehensive support for homeowners.