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  1. US
  2. CA
  3. Glendale
My Car Buddy

My Car Buddy

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Open  10:00 AM-6:30 PM now
6534 San Fernando Rd, Glendale, CA 91201, USA Get Directions
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ABOUT   Services Excellence Summary

My Car Buddy is the premier destination for exceptional pre-owned cars in Glendale and its neighboring areas. We have been serving the community with affordable vehicles of all types since 2005. Buying a car is a huge investment for most families. We understand this at My Car Buddy, which is why we aim to deliver a straightforward, stress-free car buying experience. Our sales team is approachable and well-versed in the field. They are always available to help you choose the perfect car for you. Designed with our customers in mind, our financing options simplify the car buying process. Our certified pre-owned cars are carefully inspected to meet My Car Buddy’s high standards for dependability and safety.

 

SUMMARY   Reviews Summary

Customer reviews drip with positive praise and recurring themes of Art's upbeat, honest, and low-pressure demeanor: customers often note how Art furnished the test driving and researching processes with helpful, free advice, and largely unencumbered communication. One customer directly valued how Art elucidated the interest charged on the car and offered advice on how best to pay off the interest, another customer valued how Art assisted them in taking a car from the lot to the freeway to test the engine. Yet, another praised the same customer service that Art gave them of opening the dealership for them on a memorial day holiday so that they can pick up their car. Most customers also say how Art negotiated and offered a fair and stress-free car buying experience that was rapid, with one customer closing a purchase in just 15 minutes. Many had a broad approval on Art’s car selection, priding the dealer for offering a diverse range of affordable and high-quality vehicles. The supporting details in the reviews show that Art was up-front about any flaws in the cars, with some customers evident that they felt that this honesty helped them assess the car purchase better and frequently good amounts from their purchase they were not expecting. I would conclude that from the reviews it is clear why Art has a 5-star rating, with customers repeatedly discussing how they will bring relatives and friends to buy cars here. The customers also frequently say how they will come back themselves for the best customer service experience that they had never had in another dealership. Several customers illustrate the unpredicted experience they had in the dealership, where they expected the typical bad experience that dealerships have a reputation for. Some customers are thwarted by Art, with one customer asking how a dealership can be that good and get prices and how they should be dealt with if they go in. However, the glaring contradiction stands out as one customer, who feels Art lied to them about their car's mechanics and that they have been swindled. Many other reviews underscore the general agreement, with one customer even asserting that many car dealers are terrible, but Art is an exception. Art is an example of what a car dealer should be and he embodies all the favorable qualities that customers like in a dealer.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (14)
great experience ... (5)
highly recommend ... (4)
extremely helpfu ... (3)
very helpful (2)
great price (2)
highly recommend ... (2)
recommended (2)
accommodating (1)
extremely knowle ... (1)
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Cons
stay away (1)
no response (1)

My Car Buddy Reviews: 32. Average Rating: 4.7

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John Doe left a 5 star review
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