Welcome to Star Ford, your friendly neighborhood Ford dealer. For over 50 years, our family-owned dealership has catered to motorists in Southern California. I direct my team to deliver nothing short of the best car buying and owning experience, as my father instilled the same values in me. At Star Ford, you can count on a top-quality oil change while shopping for your dream Ford truck. Once you identify your favorite Ford model, you'll need to consider your finance options. If you have questions about leasing or buying a vehicle or applying for an auto loan, contact our finance team. From bad to excellent credit, our finance professionals can help you secure financing and develop a payment plan that works with your budget. For answers to all your car financing queries, find my lovely staff at our Ford dealer near Pasadena. To expedite the car buying process, fill out our online Ford Finance Application. Once our finance experts receive your details, they'll handle the rest. Are you looking for new Ford deals and promotions? Ask about our Ford finance specials and current Ford lease offers near Pasadena.
Reviews Summary
Star Ford's service department staff, mainly Nelson Soliz, Christian and Verne, have provided outstanding automotive services. Nelson, Christian and Verne are highly professional, knowledgeable and offer excellent customer service. This makes getting your car serviced a seamless process. Some customers speak positively about star dealership staff like Martin, Mark, Conrad, and Sasha. Martin, Mark, and Conrad all provide incredible service, but customer Sasha stands out in pre-selling and post-selling service. Customer reviews indicate that the dealership offers prompt and knowledgeable service. Star Ford customers' loyalty is promoted by the dealership's intimate, small-town atmosphere. The branded service is the highest level that a dealership can achieve. Star Ford customers, such as another reviewer, have returned to the dealership because of the excellent customer service and efficient service.
Frequently asked questions
6 questions
What do Star Ford clients say about the work?
Reviewers consistently praise the attentive and knowledgeable staff, particularly mentioning service advisors like Nelson and Seta for their friendly and professional assistance. Many highlight the efficient service and the welcoming atmosphere, making customers feel valued and at home.
Does Star Ford offer vehicle diagnostics in Glendale, and how do customers feel about it?
Yes, they provide vehicle diagnostics, including computer system checks and window functionality tests. Customers have expressed satisfaction with the thoroughness and professionalism of the service team, noting their ability to address issues effectively.
Can I get an oil change at Star Ford, and what do customers say about their experience?
Yes, they offer both standard and synthetic oil changes. Customers have reported positive experiences, highlighting the quick service and friendly staff, especially mentioning Nelson for his efficient and courteous assistance during oil changes.
What types of tire services does Star Ford provide?
Star Ford offers tire services including flat tire repair and tire replacement. Customers appreciate the prompt service and the team's willingness to assist with tire-related issues, contributing to a positive overall experience.
What maintenance services are available at Star Ford?
Star Ford provides a range of maintenance services including basic maintenance checks and fluid level checks. Customers have praised the team's attention to detail and the quality of service provided during these maintenance visits.