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  1. US
  2. CA
  3. Laguna Niguel
USCIS California Service Center

USCIS California Service Center

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Open  8:00 AM-4:00 PM now
24000 Avila Rd, Laguna Niguel, CA 92677, USA Get Directions
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ABOUT   Services Excellence Summary

To ensure the health and safety of employees and visitors, walk-ins are not allowed at the USCIS offices. You have to make an appointment to visit an office. Please visit the USCIS information portal and the USCIS Online Account for the most recent information on any USCIS field office reopening. You may use these self-help tools to learn more about USCIS or your application. USCIS has put precautions in place to avoid the spread of COVID-19 in reopened facilities. Federal law forbids weapons at USCIS, including firearms, knives, pepper spray, and ammunition. Even if you have a firearm permit, you may not bring it to the USCIS building. Violators may face fines and/or imprisonment (USCIS Office Subchapter, 2021). USCIS: America's Promise UPHOLDING AMERICA’S PROMISE AS A NATION OF WELCOME AND POSSIBILITY WE PROVIDE PROMPT, COURTEOUS, AND PROFESSIONAL CUSTOMER SERVICE WITH FAIRNESS, INTEGRITY, AND RESPECT FOR ALL WE SERVE Also, note USCIS is the government agency responsible for overseeing the lawful immigration of individuals to the United States. With over 21,000 government employees and contractors working at over 200 offices throughout the globe, we serve various people each year.nextDouble

 

SUMMARY   Reviews Summary

The reviews demonstrate a mix of emotions among clients of the USCIS. On one hand, there is a genuine hope and optimism as some applicants share their difficulties. The reviews reveal that multiple individuals are awaiting crucial responses from the USCIS before moving on with their lives. The respondents seek to expedite an off-time response to visa applications. Most of the reviews voice the frustration of long wait times, as some have to stay separated from their families and loved ones for extended periods. To reduce the delays, reviewers float innovative new ideas. One person suggested a system where a fast-lane service is provided at a premium cost. But the majority of the reviewers had one common plea: they all wanted the USCIS to process their cases faster. This was affecting their livelihoods and family life. They only hoped that a positive response would come soon.

 

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John Doe left a 5 star review
★★★★★
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slow (7)
disappointed (3)
very slow (3)
no response (3)
very disappointi ... (2)
disappointing (2)
frustrating (2)
very disappointe ... (2)
delayed (1)
0 stars (1)
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USCIS California Service Center Reviews: 100. Average Rating: 1.6

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John Doe left a 5 star review
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