Quick responseProfessional staffProper ppeKnowledgeable techniciansFair pricingEffective repairsDependable service
About this business
With its headquarters in Lancaster, California, On Call Plumbing has delivered top-quality plumbing services to residents of Santa Clarita for more than two decades. Since our founding, our primary objective has been to offer you a service that is dependable, affordable, and fast. We hope to stay committed to this objective for many years to come. Our skilled teams of devoted plumbers are dedicated to providing you with the finest possible plumbing services. We utilize cutting-edge tools and technology to install and repair plumbing systems. Our plumbers are always on top of the latest plumbing procedures and practices. Whether we're dealing with an emergency plumbing issue or a straightforward clogged drain, we treat each job with the same level of attention and concern.
Reviews Summary
The overwhelming consensus from customer reviews for On Call Plumbing is positive. There are consistent themes of excellent promptness, communication, and professionalism, especially in urgent scenarios. Several reviewers commend the customer service, even from the company's owner, which leads to an overall pleasant experience. While customer service stands out, there are two points mentioned a few times; professional wear personal protective equipment, which is crucial amid the prevailing pandemic, and on-time arrival. Although the work was done right the first time, the value pricing is also important. In essence, several reviewers will recommend On Call Plumbing and consider it the best plumbing company they have encountered.
Frequently asked questions
7 questions
Does On Call Plumbing handle emergency plumbing in Lancaster, and what do customers say about their response time?
Yes, they provide emergency plumbing services. Reviewers frequently mention their quick response times, with one customer noting a plumber arrived within 30 minutes to address a broken shower valve on a Saturday.
What services does On Call Plumbing offer in Lancaster?
On Call Plumbing offers a range of services including emergency plumbing, pipe repair, drain cleaning, swamp cooler services (maintenance, repair, installation), and water main services (repair, replacement, installation).
What do On Call Plumbing clients say about the quality of their work?
Clients often praise the professionalism and knowledge of the team. Reviewers highlight their effective solutions for urgent issues, cleanliness during work, and the helpfulness of staff like Mrs. Chupa Vargez.
What are the operating hours for On Call Plumbing?
On Call Plumbing operates 24 hours a day, seven days a week: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I get swamp cooler maintenance from On Call Plumbing?
Yes, they offer swamp cooler services, including maintenance, repair, and installation. Reviewers have noted their competence in servicing swamp coolers, with one stating they found On Call to be the best among several providers.
What makes On Call Plumbing stand out in Lancaster?
On Call Plumbing has over twenty years of experience in the industry, focusing on reliable, affordable, and efficient plumbing services. Their commitment to using the latest tools and technology enhances their service quality.