Recommend(13)Highly recommend(5)Feel comfortable(3)Loved my results(2)Great experience(2)Strongly recommend(2)Staff is friendly(2)Very friendly(2)Friendly and professional(2)Very informative(2)
About this business
The owner of MedBeautyLA, Downtown's first medical spa, is Lori Aliksanian. She is a Los Angeles native and a cosmetic dermatologist who is board certified. Aliksanian's surgical experience and interest in aesthetics have helped her understand what patients can accomplish without surgery. Her mission is to give her patients a healthy and youthful appearance while maintaining their natural expressions. Botox and Dermal Fillers are some of the services available.
Reviews Summary
The reviews on the clinic are overwhelmingly positive. A vast majority of the clients reported that the providers were experienced and professional. They praised being guided by Holly on extraction, facials, and Botox. They also provide fun, safe, and special therapies. The clinic has a Botox specialist, Dr. Aliksanian and Dr. Lori, who the patients find very likeable and friendly, rendering both MedbeautyLA service providers very welcoming and safe. The customer service and friendliness guide the front desk service as well. The clients are appreciative of the clinic for providing them with skincare programs that exceed their needs. There are other specialists like Lilita, Johanna, and Victoria, who have a calming influence and are adept at giving advice. MedbeautyLA creates a welcoming and comfortable atmosphere for their customers and is recommended for anyone contemplating going. Overall, they have the treatment diversity, customer service culture and outcomes that customers desire.
I am very unhappy with the doctor and how she handled the situation with my Botox. I specifically told her what I wanted. I told her I wanted Botox on the side of my eyes and under my eyes, I specified not to do my forehead because I get a lazy eye on my right eye, and I don't need it. Well, she did my forehead like I said not to. I went back for the second time, and explained to her that I was unhappy with my eyebrows pulled back like one was higher than the other when I raised my eyebrows. Hence, she decided to try to fix the left one and make it lower to match the right one and now the left one is lower than the right one. The point I'm trying to make is when I asked for a refund and told her I was unhappy she said that they didn't do refunds on Botox and then proceeded to send me pictures of the before, and after which had nothing to do with what I was talking about basically what I'm saying is if she knows that she messed up and she's not taking any accountability for it, so I'm very unpleased with the service, and I will never go back there again. Lastly, if you'll notice on my right eye, there's a ring around it, underneath it. I wanted her to fix that and after getting 45 units that is still the same way it was. I've already been twice! I'm not going a third time! I don't trust her! I don't want her touching my face!