Good customer serviceFast serviceFair pricingKnowledgeable staffWide selectionQuality serviceFriendly staffParts availability
About this business
Find your local O'Reilly Auto Parts store in Los Angeles, California, No. 32512 at 881 North Western Avenue. Whatever part, accessory, tool, and other products you require, get them at the store. In addition to more than 5,000 O'Reilly Auto Parts stores throughout the US, you will find special Store Services like free battery testing, wiper blade and bulb installation, and check engine light testing. Furthermore, the vast majority of our shops can resurface brake rotors and drums, saving you money on auto repairs. Try the Lisle Brake Pad Spreader or Camshaft Holding Tool. If you need a unique tool to avoid a significant error when you're repairing your car yourself, or if you don't wish to buy the tool and only need it once, we'll rent it to you for free with a refundable deposit. Do you have any questions about repairs or a repair shop? During normal business hours, stop by and talk to one of our Parts Professionals, who will be happy to assist you. O'Reilly Auto Parts has a store near you, giving you access to household products, groceries, cleaning supplies, and more.
Reviews Summary
The reviews reveal a mix of satisfied customers who enjoy excellent services and advice from the staff and the wide range of auto parts available. Customers have observed that the staff is attentive and polite, constantly looking for the best product that fits their needs. There are sometimes some complaints about the staff's slow speed, but most of it is due to the better service quality they provide. Many buyers were first-time customers who received a hearty welcome and received the same service as the regular customers. The team is friendly, and one happy customer mentioned that Erick was his go-to guy. The business has an easy to use online platform to place orders and quick checkout. A buyer may be able to get the requested items using the same method they do to avoid disappointment due to the high demand for the parts. The company should be commended for treating their customers well and satisfying their needs.
Frequently asked questions
7 questions
What do O'Reilly Auto Parts clients say about the work?
Customers frequently highlight the knowledgeable and courteous staff, particularly mentioning their helpfulness in finding the right parts. Many reviewers appreciate the quality service, with some noting the efficiency of the team despite busy times.
Does O'Reilly Auto Parts offer free battery testing in Los Angeles?
Yes, O'Reilly Auto Parts provides free battery testing as part of their store services. They also offer installation of wiper blades and bulbs, and check engine light testing.
Can I get same-day pickup at O'Reilly Auto Parts in Los Angeles?
Yes, O'Reilly Auto Parts offers same-day pickup as part of their delivery services. They also provide home delivery options.
Does O'Reilly Auto Parts handle air filters and oil changes?
Yes, they offer a variety of auto parts including air filters and oil. Customers can find the right parts and accessories needed for their vehicles.
How does O'Reilly Auto Parts support online orders?
O'Reilly Auto Parts provides online order support, allowing customers to place orders conveniently and pick them up in-store, enhancing the overall shopping experience.
What kind of customer service can I expect at O'Reilly Auto Parts?
Reviewers often mention the attentive and friendly customer service at O'Reilly Auto Parts, with staff being described as helpful and knowledgeable about the products.