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Review Keywords Analysis

  1. US
  2. CA
  3. Los Angeles
Optima Funeral Home
Optima Funeral Home
Optima Funeral Home

Optima Funeral Home

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4901 Compton Ave, Los Angeles, CA 90011, USA Get Directions
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4.7

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ABOUT   Services Excellence Summary

Optima Funeral Home, your first choice for a one-stop, complete funeral home, is located in Los Angeles. We are a family-owned business. At our funeral home, we welcome family members of all faiths, nations, and cultures who have passed away. We guarantee a compassionate, professional, and caring response to the bereaved family, which goes a long way toward achieving optimism by showing them how to manage their sorrow.

 

SUMMARY   Reviews Summary

Optima Funeral Home garners rave reviews, thanks to the caring and professional staff, including Genesis, Hugo and Hostin. Families appreciate the fast, sensitive service and open communication, with several reviewers crediting Genesis for her support during such difficult times. Reviewing the procedure, one client said the company provided excellent and rapid service, with funerals completed in just a few weeks. Above all, the reviewers noted how helpful the staff was in making such a challenging situation manageable. The result is an awe-inspiring net promoter score for Optima, which is highly recommendable to anyone in a similar situation. Other people felt it was easy to go through the funeral processes having the company look after their loved ones. It is evident that Optima takes good care of their clients, and those who have never been in such circumstances will highly appreciate the services they receive. However, long paperwork waiting times were the hardest part of the review; most reviewers were grateful to have had the company support them through the funeral and that there were no additional challenges.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (7)
highly recommend ... (6)
affordable (3)
great job (2)
very polite (2)
great service (2)
very professiona ... (2)
very helpful (2)
positive experie ... (1)
in good hands (1)
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Cons
rude (1)
unprofessional (1)
very disappointe ... (1)
disappointed (1)
Optima Funeral Home Reviews: 38. Average Rating: 4.7
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