Herk's Plumbing

The guy who came out was able to arrive within 30 mins of my call, he was nice, and that's where the good ends. $250 for 40 mins of work is criminal. This is an industry that holds you hostage to your own repair needs. You get to choose between astronomical rates and sewage pouring into your house. He left me to repair and fix the pipe he dug up and knocked a hole into fire the rooting. Told me to unfold a soda can, use that to cover the hole, and then just pile dirt on top of it. For $250 you'd think the repair guy could do that little bit of repair. I would highly suggest replacing your dispatcher (who seemed very annoyed to have to field my call early on a Sunday morning.... get a different job?) position with a customer service representative position, who actually has knowledge of the company and can answer questions before being charged for a site visit. I challenge you to be better, but you won't because $$$$. If you don't want to work on the weekend then close up shop and don't work on the weekend. Grocery stores don't charge extra for being open on the weekend. Gas stations don't charge extra for being open on the weekend. Thousands of businesses are open on the weekend and they don't charge anything extra. AND the bathtub is still draining slowly so you didn't fix anything.