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  1. US
  2. CA
  3. Modesto
Herk's Plumbing

Herk's Plumbing

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Open  00:00-23:59 now
1010 Carver Rd, Modesto, CA 95350, USA Get Directions
4.6
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ABOUT   Services Excellence Summary

Herk's Plumbing, founded in 2002, is a results-oriented company. Our licensed and insured plumbers service all residential, commercial, and industrial plumbing problems. The goal is to give customers an outstanding experience and good bang for their buck. Since our launch, we have grown, with multiple service vehicles and three workers. As the company's owner, Herk strives to surpass customer expectations. The most demanding jobs are a breeze with our highly trained staff, who can address any task, minor or complex. For 14 years, Herk's has been the plumber of choice for Central Valley residents.

 

SUMMARY   Reviews Summary

Herk's Plumbing received lots of positive reviews from its customers for being friendly, professional, and skilled. Its customers appreciated their quick response when they had plumbing issues and their fair pricing. Many customers say they have used Herk's Plumbing multiple times because they trust it. Many customers also say they will only use Herk's Plumbing in the future. Employees like Dustin and John have been praised by many customers for their professionalism and problem-solving ability. The customers appreciate the respectful and caring manner in which the company was treated, especially during emergency response times. Special thanks to Dustin and Herk's Plumbing for their reviews.

 

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Mitch left a 1 star review
★☆☆☆☆
On TrustAnalytica
Nov 25
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Pros & Cons

PROS
recommend (16)
highly recommend ... (10)
great job (6)
on time (5)
great company (3)
very happy (3)
very friendly (3)
very professiona ... (3)
very helpful (2)
reasonable price ... (2)
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Cons
didn't do anythi ... (1)
very disappointe ... (1)
horrible (1)
disappointed (1)
no response (1)
very annoyed (1)

Herk's Plumbing Reviews: 101. Average Rating: 4.6

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The guy who came out was able to arrive within 30 mins of my call, he was nice, and that's where the good ends. $250 for 40 mins of work is criminal. This is an industry that holds you hostage to your own repair needs. You get to choose between astronomical rates and sewage pouring into your house. He left me to repair and fix the pipe he dug up and knocked a hole into fire the rooting. Told me to unfold a soda can, use that to cover the hole, and then just pile dirt on top of it. For $250 you'd think the repair guy could do that little bit of repair. I would highly suggest replacing your dispatcher (who seemed very annoyed to have to field my call early on a Sunday morning.... get a different job?) position with a customer service representative position, who actually has knowledge of the company and can answer questions before being charged for a site visit. I challenge you to be better, but you won't because $$$$. If you don't want to work on the weekend then close up shop and don't work on the weekend. Grocery stores don't charge extra for being open on the weekend. Gas stations don't charge extra for being open on the weekend. Thousands of businesses are open on the weekend and they don't charge anything extra. AND the bathtub is still draining slowly so you didn't fix anything.
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Mitch left a 1 star review
★☆☆☆☆
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1 month ago
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