Family businessPleasant car buying experienceGreat serviceHand written noteComfortable and confident
About this business
History of McKenna Cars
McKenna Cars has been a part of the Southern California automobile industry since the 1950s. Together with our family-owned dealerships, we've still prioritized our community. McKenna Cars provides outstanding autos, extraordinary service, and low prices.
About McKenna Cars
McKenna Cars is not your average car dealership. On a 15-acre lot spread across 7 dealerships, we offer an array of luxury and sports cars. There are over a hundred new and used vehicles available, with various brands and models. With us, you can easily find your dream car.
Reviews Summary
Customers loved the experience at McKenna BMW. The vast majority of clients expressed the satisfactory service that Danny and the rest of the team provided. A few aspects captivated them. Their reviews cite Danny as professional, attentive, and straightforward. A client applauded the company's family orientation and how Danny gave her a handwritten and warm letter expressing their feelings of friendship and family spirit. This customer was grateful for the dealer's family treatment because she felt at ease. So she bought a BMW car and confirmed that it was a positive experience. And all mentioned that the company was the first-choice dealership and promised to return whenever they needed automotive services. For others, the car's economic value persuaded one client to buy both a BMW i3 and a BMW 528i. The fun customer service continued to make the car difficult to leave, but both cars still left the store. Rob, the sales manager who dealt with the car purchase stress and found the attraction also got good reviews. They mentioned that customer engagement, satisfaction, care, and straightforwardness influenced their urge to share reviews. In summary, everyone praised the BMW dealer, saying that no dealer surpassed it in Los Angeles in customer service. So they promised to pass on their wealth of knowledge by advising others to visit McKenna BMW for satisfactory automotives.
Frequently asked questions
7 questions
What do McKenna Cars clients say about their customer service?
Clients frequently highlight the exceptional customer service at McKenna Cars, noting that the team treats customers like family and ensures they feel comfortable and confident in their decisions. This personal touch is a recurring theme in positive reviews.
Can I get assistance with vehicle financing at McKenna Cars?
Yes, McKenna Cars offers various vehicle financing options, including loan financing, leasing options, and extended warranties, ensuring customers have the support they need for their purchases.
Does McKenna Cars provide after-sales support?
Yes, they offer after-sales support as part of their customer service, helping customers with any questions or concerns following their purchase.
How does McKenna Cars handle vehicle trade-in appraisals?
McKenna Cars provides vehicle trade-in appraisals, allowing customers to evaluate their current vehicles as part of the purchasing process, enhancing the overall buying experience.
Is McKenna Cars known for luxury and sports cars?
Yes, McKenna Cars specializes in a wide range of luxury and sports cars, with over 100 new and used vehicles available across their seven dealerships, making it easy to find premium options.
Who leads the team at McKenna Cars?
McKenna Cars has been a family-owned business since the 1950s, emphasizing a commitment to community service and customer satisfaction, which is reflected in their long-standing presence in the Southern California automobile industry.