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Review Keywords Analysis

  1. US
  2. CA
  3. Oakland
O'Reilly Auto Parts

O'Reilly Auto Parts

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Open  7:30 AM-9:00 PM now
4400 Broadway, Oakland, CA 94611, USA Get Directions
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ABOUT   Services Excellence Summary

O'Reilly Auto Parts in Oakland, CA, is located at 4400 Broadway. O'Reilly Auto Parts offers the parts and tools you need to get the job done right. We also offer Store Services like free battery testing and wiper blade and bulb installation. You may require a unique tool you don't own. Our free tool-rental program is available (refundable deposit required). Visit our store today and speak with a Parts Professional if you need help or have any questions. There is an O'Reilly Auto Parts store near you; O'Reilly Auto Parts has over 6,000 stores across the country. O'Reilly Auto Parts in your area is committed to saving you money and helping you complete the mission. You can save even more on our current ads by taking advantage of our rebates and coupons.

 

SUMMARY   Reviews Summary

The reviews for this location indicate that customers appreciate the friendly and helpful employees. Many shoppers report that their staff assisted them in an emergency and that they received excellent service. In particular, a few reviews mention O'Reilly employees by name, which shows that customers appreciate the extra effort. Some customers are dissatisfied with their experience, but the majority are very pleased. Customers mention the location being particularly convenient when they run into the problem – the parking lot has space to work on cars. Many customers appreciate the helpful, knowledgeable staff, and several mentioned how good the service is. O'Reilly employees on Broadway in Oakland are seen as some of the best for their quality, friendliness, and assistance.

 

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Reputation Change over time
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Pros & Cons

PROS
helped me (6)
very helpful (4)
very friendly (2)
friendly and hel ... (2)
excellent custom ... (2)
knowledgeable st ... (2)
great service (1)
fantastic experi ... (1)
friendly staff (1)
awesome service (1)
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Cons
rude (3)
disrespectful (2)
unsuccessful (1)
go elsewhere (1)
poor customer se ... (1)
very expensive (1)
expensive (1)

O'Reilly Auto Parts Reviews: 100. Average Rating: 4.2

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