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  1. US
  2. CA
  3. Oceanside
CarMax

CarMax

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Open  10:00 AM-9:00 PM now
3853 Plaza Dr, Oceanside, CA 92056, USA Get Directions
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ABOUT   Services Excellence Summary

CarMax is America's leading used car retailer. Our "no haggle" pricing was the automotive industry's first major disruption. It changed the difficult and dreaded process of purchasing a vehicle into a transparent, stress-free event that everyone should appreciate. We've set a new standard for customer service since then. Our options include used trucks, cars, and SUVs. It's easy to find exactly what you need, all in one place. Shop for a car at CarMax Oceanside without any pressure or haggling. Every car is CarMax Certified and comes with a 30-day Assurance.

 

SUMMARY   Reviews Summary

The overall impression of Carmax is very positive. Numerous people reported a pleasant and streamlined experience when posting their cars and purchasing cars. Many customers have voiced their appreciation for the friendly and engaging workers and the absence of pushy sales techniques. There are also many commendations for personnel who discussed explanations and descriptions of the vehicle. There are some criticisms about simple system control, but in the end, it was a pleasurable experience. Some customers had issues, but they were addressed immediately or resolved. The critical thing is that the car evaluation is correct and reflective of the specialized display. Most people claim that Carmax is a satisfactory choice and that they will return to the dealership. For a stress-free experience, everyone should visit the website first. Car buying can be taxing, but buying a car with Carmax is soothing. CarMax's primary benefit is the price, convenience, and the ability to converse with many workers at the place. Marketing should offer the highest price, and there are no challenges to the transaction. People feel more comfortable chatting with workers throughout the site than dealing with a salesman. It is better to maintain personal integrity, and the location/availability could be dissatisfying for users. CarMax is simple for everyone and offers administrative staff discounts.

 

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Pros & Cons

PROS
recommend (6)
highly recommend ... (5)
very professiona ... (5)
great customer s ... (2)
amazing customer ... (2)
very helpful (2)
very kind (1)
professional and ... (1)
very welcoming (1)
nice place (1)
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Cons
worst experience ... (2)
dirty (2)
lack of communic ... (2)
think twice (2)
unfortunate expe ... (2)
waste your time (1)
rude (1)
stay away (1)
waste of time (1)
terrible custome ... (1)
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CarMax Reviews: 58. Average Rating: 3.6

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John Doe left a 5 star review
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