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  2. CA
  3. Ontario
Cars Direct

Cars Direct

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522 E Holt Blvd, Ontario, CA 91761, USA Get Directions
4.3
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ABOUT   Services Excellence Summary

Cars Direct located in Huntington Beach is renowned for its low-cost, high-quality automobiles. We pride ourselves on our great deals and high-quality selections, as well as our honest car-buying services. Visit us today for all things car-related. Near-new autos, dependable pickups, and feature-rich SUVs are available in mass quantities. Purchasers love our broad selection of well-cared-for and previously owned vehicles. We offer a variety of price points, so there's something for everyone. In addition to an exceptional collection of used automobiles, our accomplished staff can help you with anything you need. Your satisfaction is our top priority, as we are not attempting to hit a sales target. Our team is happy to assist in locating your desired vehicle. Cars Direct HB can respond to your queries, deliver a complimentary vehicle history review, and provide low-cost financing. With us, you will have choices and options when buying. We want you to leave with a great car and a smile. Know that next time your family or friends require a new auto, they can think of us.

 

SUMMARY   Reviews Summary

Reviews regarding Cars Direct's customer service are overwhelmingly positive. The recurring and stand-out point is the attribute to Juanita, who is hailed as the heart and soul of the company. Several clients commend her patience, professional delivery, and secure and smooth transactions, particularly when purchasing vehicles over long distances or facing financial challenges. The customers also appreciated the prompt service, with one reviewer expressing gratitude for the quick production of vehicle tags. Customers affirm that they sensed no pressure in the showrooms, and the team's support was massive, from helping them make deals to receiving great news about better loan rates. The place's small size in no way affects the quality of the customer service, as documented by one client who bought a truck from them. Cars and the whole process of selecting the right one are lauded, and customers highly recommend approaching the dealership. The reviews also state clearly that despite not buying any vehicles, other customers felt the value of the consultations they received. In fine, clients are only usually pleased and have had their expectations exceeded when paying for used vehicle and customer service is attributed to Juanita.

 

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Pros & Cons

PROS
very helpful (3)
great experience ... (3)
recommend (3)
helped me (3)
very friendly (2)
highly recommend ... (2)
great customer s ... (2)
amazing customer ... (2)
excellent servic ... (2)
friendly and pro ... (1)
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Cons
rude (1)
overpriced (1)
aggressive attit ... (1)

Cars Direct Reviews: 37. Average Rating: 4.3

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