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Review Keywords Analysis

  1. US
  2. CA
  3. Orange
ABOUT   Services Excellence Summary

So Cal Contractors & Remodeling, Inc. contracted Guardian Roofs for a family member and not just once, but four times over the years. Each time Guardian Roofs arrived on time, every time. Before any work is done, each roof is inspected like I have never seen before. Dan Hill was always careful and thorough to ensure we knew exactly what was being done each time to ensure I did not have any surprises when the work was finished. This company always performed the best work and exceeded my expectations. The crews are terrific, and they always cleaned up the job site before they left! There is never any mess left to clean up for homeowners. I have never had to replace or repair a roof job Guardian did. The materials are always top quality, and their workmanship can't be beat. You always get what you pay for with the quality in their work. But, their prices are reasonable compared to other companies. As I see it, every dollar spent was well worth the cost. Guardian Roofs is the best choice for this job, and I wouldn't consider moving to another company. You can't beat quality and integrity that Guardian Roofs offers.

 

SUMMARY   Reviews Summary

So-Cal Contractors receives overwhelmingly positive reviews. Clients mention the company's quality, reliability, and harmonious relationships among its professionals. Furthermore they appreciate the company's hands-on approach, spending a lot of time on project sites, and they give their clients’ designs and ideas a high level of personal attention. Patience, excellent customer service and professionalism are all mentioned, and the proposals are comprehensive and the process from the first meeting to the final payment is transparent and straightforward. There is no nickel-and-diming when changes are made. There is a confidence among clients that So-Cal will make decisions that are fair to all parties and that the company will stand by its work long after the job is completed. To that end, there are few complaints about the company's construction quality, completion time, or communication. As mentioned in multiple reviews, the level of detail and customization that the company offers is praise-worthy. It is evident that most clients trust So-Cal for all of their major landscaping construction needs. The only negative comment was about the delays in the early stages of the pandemic, but every one was supportive of the company and the reason for the delays. When you read through all of the five-star reviews on numerous platforms, you get the idea that each client feels a deep sense of gratitude for the collaborative efforts of multiple professionals who were members of the So-Cal team. This combination of appreciation for the product and the respect accorded to them as clients suggests that So-Cal Contractors will continue to lead the market in excellent service and customer satisfaction.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (7)
highly recommend ... (4)
recommended (3)
great experience ... (2)
recommend (2)
highly recommend ... (2)
on time (2)
hire them again (2)
very professiona ... (2)
great food (1)
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Cons
horrible (3)
very disappointe ... (1)
disappointed (1)
angry (1)
never showed up (1)
bad experience (1)
rude (1)
So Cal Contractors & Remodeling, Inc. Reviews: 34. Average Rating: 4.1
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