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CarMax

Name: CarMax
Address: Oxnard, US
Telephone: +18052888005
Rating: 3.9208

101 reviews

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+18052888005

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2001 Lockwood St, Oxnard, CA 93036, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in California

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ABOUT Services Excellence Summary

CarMax is the number one used car retailer in America. Our "no haggle" pricing was the first game-changer in the automotive world, replacing the anxiety and trickery often associated with buying or selling a car with a fair and simple process, and everyone deserves that. We have since revolutionized the customer experience. Our customers can buy with confidence on their terms — completely online, in-store, or both. Our Love Your Car Guarantee combines our flexible model with the industry-acclaimed Love Your Car Guarantee. This includes 24-hour test drives and 30-day return policies (up to 1500 miles) (see more). Our unique car-buying process is unrivaled, and you have never seen anything like it.

SUMMARY Reviews Summary

Customers have expressed significant satisfaction with their experiences at Carmax Oxonard. Many people praised the team's helpfulness, professionalism, and friendliness. Customers who purchased or sold vehicles appreciated the efficiency of the process. Respondents said they received fair prices for their cars and praised Carmax for helping them avoid high-pressure situations or buying tactics. Several clients thought the location was clean and well-run. Several respondents recognized Bob, a sales representative, for his outstanding customer service. Bob was said to listen attentively, explain various vehicle features, and make recommendations without being pushy to several customers. Many people said that they had a positive experience and that they would highly recommend the dealership.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (6)

painless (5)

very helpful (2)

easy experience (2)

excellent experi ... (2)

great experience ... (2)

friendly and hel ... (2)

highly recommend ... (2)

fair price (2)

helped me (2)

Cons

horrible (2)

dirty (1)

wasting my time (1)

worst experience ... (1)

poor customer se ... (1)

rude (1)

very disappointe ... (1)

disappointed (1)

disappointing (1)

expensive (1)

CarMax Reviews: 101. Average Rating: 3.9

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