Reliable CarMax is the number one used car retailer in America. Our "no haggle" pricing was the first game-changer in the automotive world, replacing the anxiety and trickery often associated with buying or selling a car with a fair and simple process, and everyone deserves that. We have since revolutionized the customer experience. Our customers can buy with confidence on their terms — completely online, in-store, or both. Our Love Your Car Guarantee combines our flexible model with the industry-acclaimed Love Your Car Guarantee. This includes 24-hour test drives and 30-day return policies (up to 1500 miles) (see more). Our unique car-buying process is unrivaled, and you have never seen anything like it.
Customers have expressed significant satisfaction with their experiences at Carmax Oxonard. Many people praised the team's helpfulness, professionalism, and friendliness. Customers who purchased or sold vehicles appreciated the efficiency of the process. Respondents said they received fair prices for their cars and praised Carmax for helping them avoid high-pressure situations or buying tactics. Several clients thought the location was clean and well-run. Several respondents recognized Bob, a sales representative, for his outstanding customer service. Bob was said to listen attentively, explain various vehicle features, and make recommendations without being pushy to several customers. Many people said that they had a positive experience and that they would highly recommend the dealership.
