Restore Hyper Wellness

Customer Feedback Overview Been a member for 3yrs love it. I have gone to other Restore Fitness locations previously, in WA and TX. I arrived without an appt. and the staff was great, and got me in. They asked what I was looking for, and I said just a pure hydration bag. I had to get medical clearance again, which took 20-30 minutes and was cleared. Went in and they gave me the price sheet, I stated that I still wanted the same thing, just a hydration bag, they then told me they dont offer that service. You have to do one of their pre mix bags, thats all they will do. Apparently they only want to do what they can to maximize profits, not what you as a client are looking for like other clinics (including other Restore). The prices for their pre mix bag are dramatically more expensive if you are not a member, so it seems like thats what they really want is for people to sign up for a membership. I normally get my IV in Rancho Mirage at a different clinic, and their fully loaded bags are $50-100 cheaper (they also share their prices online to not to trick you in, unlike this place) and none of their prices require a membership. I will return there in the future instead and I advise you do as well! Total waste of my time. Great service and excellent quality! The experience was phenomenal. I felt important, not like just another customer. The customer service though.. Why can't other businesses in this country treat their customers like you guys do. 5/5 Phenomenal I had Neveskin Shape and a Neveskin Facial! It was a great experience and the staff was so informative and pleasant. My son even noticed how nice my skin looked that night. Palm Desert the place is spacious, Clean, busy, excellent service, plenty of parking. The people are very professional and pleasant. Shady, UNPROFESSIONAL would be two words To describe this establishment. I would not recommend at all. They offered several different IVs to receive, however, never told me that it would not be covered under my credit credits that I had purchased! When I left, they didn’t tell me I had a bill and then three days later I get charged over $120! It would’ve been professional for them to tell me everything they were recommending was going to cost me out of pocket. I would’ve never received that Many Additions if they were gonna charge me extra. Camille, you should tell people you’re going to charge them before offering extra, And then just billing them afterwards. Visiting from Canada where I do regular cold water plunges and this was my first time trying cryotherapy. Absolutely loved it! Way easier than walking into the freezing Pacific Ocean, but still highly effective. Would definitely recommend it!