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  1. US
  2. CA
  3. Palmdale
CarMax

CarMax

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405 Technology Dr, Palmdale, CA 93551, USA Get Directions
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ABOUT   Services Excellence Summary

CarMax is America's largest used car retailer. Our "no haggle" pricing was the automobile industry's first disrupter. It turned the stressful and dreaded experience car buyers and sellers had into a straightforward, honest event. Since then, we've raised the bar for customer experience. Our customers can now buy on their terms. This includes buying online, at the dealership, or combining both. Our Love Your Car guarantee (learn about it) combines our flexible approach with the industry's leading Love Your Car warranty (learn about it), which includes 24-hour test drives and 30-day return policies (up to 1500 miles). Our car buying experience is unlike anything you've ever seen.

 

SUMMARY   Reviews Summary

CarMax profiled in review. The purchasers of cars market the company where they share this: good, efficient, easy, and calm service. Acknowledgements for good work supported by the company's service from employees. Rachel stands out as the agent most applauded by customers stormed the company because of her quality. People love her good reception, and they say her customer service is the best. People make reservations through the online website, and they find vehicles that suit them and are much welcomed at the company. There is more advisable online in CarMax, but when people accrue at the company, they are received like guests, and they fall in love with the car they like and buy it. The sale of vehicles includes payment, which is proven to be fair and fast. Customers make reservations and recommendations on reviews people give the company, but they also take the company's website as a better place for reference. CarMax is recommended to customers who want vehicles and who want their vehicles to be bought. Offering best customer service. In another section, the company is not left behind, but also they sell vehicles to customers. The salesmen also sell vehicles to customers and they help in receiving payments, which is also very efficient. In the payment, customers are given, it is easy because the car is sold sometimes at an average price, not too high or too low. People say that they mostly appreciate salespeople and they will always bring their friends to buy from the company. Buying a car and selling it becomes simple and easy in CarMax. After selling your car to them, the company accepts payment. And some customers who often buy are even accepted into the company's world. CarMax is a good company to buy and even sell vehicles that are used, and its services are efficient. Customers go to CarMax, and they either sell their cars and receive payments or buy another vehicle. CarMax is made for doing what we want after entering the company.

 

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Pros & Cons

PROS
great experience ... (9)
recommend (8)
very friendly (4)
highly recommend ... (4)
helped me (3)
enjoyed my exper ... (2)
very professiona ... (2)
friendly atmosph ... (2)
wonderful experi ... (2)
good service (1)
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Cons
rude (2)
horrible (2)
bad experience (1)
not happy (1)
not great (1)
frustrating (1)
horrible custome ... (1)

CarMax Reviews: 102. Average Rating: 4.3

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