Quick processGood customer serviceHelpful staffHonest staffFriendly staffFair pricingFinancing assistanceGood after sale serviceHassle-free experienceWorked with budget
About this business
We are experts in car buy-sell and trade of all model cars. We have been in the same location since 1994. With low overhead, we have lower costs and pass the savings to you. We specialize in Japanese cars, but we also have other models. We offer low rates of 2,99% and a warranty for most cars. The first-time buyer is okay, and we have easy financing. We can sell you a pre-owned car in perfect shape with clean titles. Our pre-sale check and tough criteria have passed it. We have finance from bad credit to excellent credit. Top banks and credit unions work with us to ensure low rates and the least down payment.
Reviews Summary
Pomona Valley Auto Sales reviews acknowledge Charlie's outstanding approach to customer care and his honest and straightforward Carfax listings. There is a combined enthusiasm for the consideration customers receive. One reviewer praised Charlie for delivering their repaired car despite living three hours away, demonstrating his commitment to after-sales service. The dealer has faced mixed credit issues but has worked with every reviewer to get an appropriate financing deal. Some customers felt that Charlie's down payment plans were manageable for them. The reviewer also praised the dealer's support with warranty claims. The outcome is a successful automotive investment for the buyers. The dealer promises good after-sales service to back up their assurances. Customers highly recommend the service, management, friendly atmosphere, experienced mechanics, have a vehicle history from Carfax, have a warranty on the cars, and buy another car from the dealership in the future. The buyers feel supported by Charlie and his colleagues' genuine care for their purchase.
Frequently asked questions
7 questions
What do Pomona Valley Auto Sales clients say about the work?
Reviewers frequently praise the honesty and integrity of Charlie, the owner, highlighting his commitment to customer satisfaction and the quality of vehicles offered. Many customers appreciate the hassle-free buying experience and the excellent post-sale support provided.
Does Pomona Valley Auto Sales offer financing options for first-time buyers?
Yes, they provide flexible financing options for first-time purchasers, accommodating various credit situations, from bad to excellent credit. This approach has been positively noted by customers who found the financing process manageable and supportive.
What services does Pomona Valley Auto Sales offer?
They provide a range of services including car sales (used cars, financing options, warranty coverage), car repairs (mechanical repairs, tire replacement, routine maintenance), and customer service (consultation, post-sale support, vehicle history reports).
What are the operating hours for Pomona Valley Auto Sales?
Their hours are as follows: Monday: 9:00 AM - 7:00 PM, Tuesday: 9:00 AM - 7:00 PM, Wednesday: 9:00 AM - 7:00 PM, Thursday: 9:00 AM - 7:00 PM, Friday: 9:00 AM - 7:00 PM, Saturday: 10:00 AM - 7:00 PM, Sunday: 10:00 AM - 4:00 PM.
Can I get a warranty on a vehicle purchased from Pomona Valley Auto Sales?
Yes, a warranty is available for most vehicles sold at Pomona Valley Auto Sales, providing an added layer of assurance for buyers regarding the quality and reliability of their purchase.
How does Pomona Valley Auto Sales handle customer service after a sale?
The team offers post-sale support, ensuring that customers have assistance even after the purchase. This commitment to customer care has been highlighted positively in reviews, with many noting the helpfulness of the staff.