Friendly staffKnowledgeable staffProfessional serviceQuick check-in and check-outSmooth return processHelpful staffCourteous staffQuick serviceConvenient locationAttentive to details
About this business
Customer Feedback
1. Victoria, a tall admin, drives a beat-up car and the restroom was closed. The interaction was straightforward, and the return process was smooth. CLEAR app at Home Depot was a headache; after 30 minutes, I walked out. I walked into the U-Haul location, and they served me within five minutes. Even after hours, the return was perfect.
2. The operation was excellent from pickup to drop off. The location is well managed, with knowledgeable and friendly associates. The process is smooth and quick.
3. Had a storage unit at this facility for many years. The staff was always kind and informative. Highly recommend this place.
Frequently asked questions
7 questions
What do U-Haul Moving & Storage of Poway clients say about the work?
Customers frequently praise the staff for their professionalism, friendliness, and quick service. Reviewers highlight the smooth pickup and return process, as well as the clean and well-managed facility. Specific staff members like Toby and Mary receive notable mentions for their exceptional service.
Does U-Haul Moving & Storage of Poway offer hitch installation services, and what do customers think?
Yes, they provide hitch installation services, including Standard Hitch Installation, Heavy Duty Hitch Installation, and Trailer Brake Controller Installation. Reviewers appreciate the professionalism and efficiency of the staff during the installation process, noting it was completed smoothly and in a timely manner.
Can I rent a truck at U-Haul Moving & Storage of Poway for my moving needs?
Yes, they offer a variety of truck rentals, including Light Truck Rental, Medium Truck Rental, and Heavy Truck Rental. Customers report a quick and efficient rental process, often completed in under ten minutes.
What types of storage units are available at U-Haul Moving & Storage of Poway?
They provide various storage unit options, including Small, Medium, and Large Storage Units. Reviewers have noted the kindness and helpfulness of the staff in assisting with storage needs over the years.
Does U-Haul Moving & Storage of Poway handle trailer rentals, and what do customers say?
Yes, they offer trailer rentals, including Car Carrier Trailer Rental, Utility Trailer Rental, and Enclosed Trailer Rental. Customers have praised the staff for their professionalism and the quick loading process when securing vehicles on trailers.
How does the return process work at U-Haul Moving & Storage of Poway?
The return process is reported to be straightforward and efficient, with many customers completing it in just a few minutes, even after hours. Reviewers have expressed satisfaction with the ease and speed of returning vehicles.
Where is U-Haul Moving & Storage of Poway located?