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  1. US
  2. CA
  3. San Francisco
U-Haul Box Store of Downtown

U-Haul Box Store of Downtown

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Open  7:00 AM-7:00 PM now
100 Valencia St, San Francisco, CA 94103, USA Get Directions
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ABOUT   Services Excellence Summary

U-Haul Box Store of Downtown is the area's one-stop shop for moving products and services. Our team has everything for local or long-distance moving, from truck rental and cargo vans to trucks and storage. We also offer the following moving options: Portable U-Box Containers, Hitch Installation, Shipping and Moving Boxes, Propane, and Online Reservations. Shop at U-Haul today to take advantage of all these products and services. Our Cargo Van rental starts at $19.95 and we have the best prices for the first 75 miles. Once you require additional days or more miles, our Cargo Vans and Pickup Trucks offer special rates and the best price guarantee. Our enclosed cargo trailers are available in 5' to 8.5' in length. Come to U-Haul for Moving Help and Supplies to get started. Moving trailers allow you to move a trailer and a truck. It's a convenient way for local deliveries or moves. At U-Haul, we have moving trailers in various sizes. We offer utility trailers for cars, motorcycles, and other vehicles. Our cargo trailers come in sizes from 5' up to 8.5' for your convenience. Renting a car or beauty trailer offers a better option for longer distances and more extensive moves. In-town trailer rental starts at $14.95. We offer extra in-town moving accessories, so you can take care of everything you need to move items, furniture, and the rest of your possessions.

 

SUMMARY   Reviews Summary

The reviews center on excellent customer service. This facility has accommodating and serious staffers who provide excellent service. More so, the employees are patient, passionate, and understanding. The team takes time to give customers a step by step explanation of every process. As a result, people find the location a great spot for U-haul needs. The staff is full of humor, and the assistant manager Andrew stands out from the reviews. His calm demeanor and friendly customer support are exceptional. One client even said he deserves a raise. Customers also find joy in having someone like Andrew help them during stressful times like the system outage they experienced. As a consequence, customers mention that they would love to come back again to meet Andrew whenever they have to move. The summary reflects that the staff is dedicated and provides first-class customer service. Friendly and supportive customer service_manifests in various ways, such as helping customers move their items to the parking lot, even when the cart cannot carry all of them. One of them is Jaylyn, another worker from the store. He gets five stars due to his commitment to serving customers as they deserve. He assures that he will rent from them again in the future. Customers say that the store is in a convenient place that is hard to find in other U-haul stores. It has enough parking, excellent service, and propositions for people looking for last-minute boxes. In the reviews, the place is described as good and recommendable_management to protect the workers for such an outstanding review and commitment.

 

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Pros & Cons

PROS
very helpful (7)
great service (6)
helped me (5)
great customer s ... (5)
friendly and hel ... (5)
very friendly (4)
great place (3)
recommend (3)
friendly staff (3)
great experience ... (3)
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Cons
rude (3)
unprofessional (3)
slow (2)
horrible (2)
go somewhere els ... (2)
do not trust (1)
dirty (1)
dirty (1)
will not be retu ... (1)
unfriendly (1)
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U-Haul Box Store of Downtown Reviews: 297. Average Rating: 3.9

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