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Wheel Works

Name: Wheel Works
Address: San Francisco, US
Telephone: +14156144308
Rating: 3.9118

102 reviews

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+14156144308

Open 7:00 AM - 7:00 PM now

1499 Franklin St, San Francisco, CA 94109, USA Get Directions

tire shop Top Tire Shops in United States Top Tire Shops in California

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ABOUT Services Excellence Summary

Here at Wheel Works, rest assured we will help you and your vehicle to get the best. It is all about moving forward with confidence. We will ensure your vehicle is fully service right from choosing your premium tires to the repair and expert maintenance services. After all, our dedicated team of technicians has experience that transcends the decades. We are never short of time, and that is why appointments and walk-ins are welcome. Our excellent work is all that we can promise you. Your vehicle means a lot to us and this is why we have to do it with a difference. We embody quality car care philosophy to the core. We believe that all your vehicle needs should be availed in one place. This includes amazing tires to all repairs and maintenance services. With this, you will not miss out on any aspect of your vehicle. We are dedicated to getting your car back on the road and ensure that it serves you for a longer period.

SUMMARY Reviews Summary

WheelWorks in Concord, CA is a tire store that customers love. Customers appreciate store manager Brian, who is professional, personable, and hands-on with them. Many people come to the store for their car's tires, and this is the place to be. Other customers have also praised mechanics Steve, Kenny and Ricky for their quality work and friendly customer service. The staff sounds like they are comfortable and ready to solve the customer's problems. Customers always return to the store because they are satisfied with their service. But one customer feels that they tried to sell them things that their car did not need, which was not nice. Despite this, WheelWorks customers leave the store happy, and so they are a trusted and highly rated store.

Faro left a 1 star review

★☆☆☆☆

On TrustAnalytica

Aug 02

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Reputation Change over time

Pros & Cons

PROS

great service (5)

recommend (5)

good service (3)

highly recommend ... (2)

great service (2)

fair prices (2)

no complaints (2)

service was good ... (1)

fair price (1)

very helpful (1)

Cons

slow (2)

horrible (2)

waste your time (1)

rude (1)

very uncomfortab ... (1)

uncomfortable (1)

Wheel Works Reviews: 102. Average Rating: 3.9

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Reviews (2) Google Reviews (100)

Faro

on Trustanalytica

Fix negative reputation Fix negative reputation

Generally, I give Wheelworks 4 stars; but on this incident, even one is too many! I decided to purchase (and install) tires for my Lexus from Wheel Works (Oak Ridge shop, 877 BLOSSOM HILL RD, SAN JOSE) on 11/10/2022, to save money; turned out they set me back $1400 by damaging (or swapping - 99% sure!) my perfectly working tire pressure reading system, and they will not do the right thing to fix/replace what they damaged. The manager "John Sanchez" has played dumb, and on this and 2 other occasions claimed he reprogrammed my sensors and took off with my car for about an hour and a half (for a so-called test drive) to the point that I complained that I need my car and had them bring the car back. HE HAS GIVEN ME THE RUN AROUND FOR THE PAST 8 MONTHS! If this part swap, of my perfectly working tire pressure system, was done without Sanchez's knowledge, he has NO business running a shop. ... If it was with his knowledge, indicates his lack of morality! (BEWARE OF THIS LOCATION) I should add, ..... I have had better experiences with other Wheel Works!!! I plan on sharing this review, for "this location" with BBB, Google, etc.

JOLAYNE