Pleasant interactionTimely serviceProfessional staffEffective problem solvingSupportive itFantastic jobWonderful interactionPhenomenal service
About this business
There is an increase in cybercrime and ransomware attacks that are hard to stop. Xterra always puts Security First. We spent the money, labor, and assets to create and implement a security system based on NIST. Ransomware is damaging but preventable. We will direct you and aid you in securing your computers to your programs, data, and staff. Security is not a finite, achievable goal. If you aren't clear what Protective DNS is, it can be a security benefit. Protective DNS platforms have been proposed by the National Security Agency, and Cybersecurity, Infrastructure and Security Agency, (CISA), and The Department of Defense, Defense Information Systems Agency. Many companies do not have this standard security technology as part of their tech stack. We can allow you to maximize it. We add Protective DNS to our operational maturity—this helps to secure both roaming laptops and company networks while advising employees on how to apply this in their home networks. The solution enhances antivirus and firewall protections. It blocks dangerous requests, preventing compromise.
Reviews Summary
The company has an excellent and supportive IT experience, focusing its reviews on its standout support specialist, Orlando. The customers are always delighted with the level of empathy and skill that the service is willing to provide. They have alleviated a variety of distressing and difficult technical problems and consistently demonstrate their ability to go beyond normal requirements to deliver expedited resolutions in the best ways. Customers are eager to interact with the company and show their appreciation by using terms like "Phenomenal as always" to refer to the exceptional Orlando and Xterra team. Studies show that the company has the resources to handle intricate technical issues, and customers are satisfied with the end-to-end services.
Frequently asked questions
7 questions
What do Xterra Solutions, Inc. clients say about the work?
Clients consistently praise the team for their professionalism, timely responses, and effective solutions. Reviewers highlight Orlando's quick fixes and pleasant interactions, emphasizing the team's reliability and expertise in handling IT issues.
Does Xterra Solutions, Inc. offer IT support services, and what do customers say about their assistance?
Yes, they provide IT support services including email troubleshooting, general IT assistance, and technical support tickets. Customers appreciate their quick and effective help, often noting positive experiences with the team's responsiveness and problem-solving skills.
Can I get help with computer repairs at Xterra Solutions, Inc.?
Yes, they offer computer repair services including hardware repair, software installation, and virus removal. Clients have reported successful resolutions to various technical problems.
What consulting services does Xterra Solutions, Inc. provide?
They provide consulting services such as IT strategy development, system integration consulting, and cloud solutions consulting. Their expertise in these areas is designed to enhance organizational security and operational efficiency.
How does Xterra Solutions, Inc. approach cybersecurity?
Xterra Solutions, Inc. emphasizes a 'Security First' philosophy by implementing a NIST-based security system and utilizing Protective DNS technology, which is often overlooked in many tech stacks.
Does Xterra Solutions, Inc. handle virus removal, and what do customers say about their effectiveness?
Yes, they provide virus removal services. Clients have expressed satisfaction with the results, highlighting the team's ability to resolve issues quickly and effectively.
Where is Xterra Solutions, Inc. located?
311 California St Suite 300, San Francisco, CA 94104, USA
Location & directions
San Francisco, California
Xterra Solutions, Inc.
Cyber Security Company
Address
311 California St Suite 300, San Francisco, CA 94104, USA