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  1. US
  2. CA
  3. San Jose
Enterprise Truck Rental

Enterprise Truck Rental

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1485 Kerley Dr, San Jose, CA 95112, USA Get Directions

4.1

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ABOUT   Services Excellence Summary

Box trucks from Enterprise Truck Rental can cater to all seasonal and project-specific demands. There are various vehicles that customers can choose, no matter if they require a long-term or a short-term rental. You can rent our trucks daily, weekly, or monthly. We provide 3/4 to 1-ton pickups and cargo vans, and stakebed and straight trucks sized 16'-26" that are all geared for commercial purposes. We guarantee that you will get the best truck suited for your needs just like we offer the right car to an Enterprise Rent-A-Car location client. We also provide free pickup and 24-hour Roadside Assistance to ensure efficient service. Enterprise Truck Rental is the larger brother to Enterprise Rent-A-Car, and it also has the same spirit as our parent company. Let our clients know why we are industry leaders every day.

 

SUMMARY   Reviews Summary

The reviews are overwhelmingly favorable. Consumers love the quality and customer service the facility provides. Two employees, Jose and Ric, were particularly useful and thoughtful when we went above and above to meet the customers' short-notice needs. In contrast to U-Haul, lots of reviews pointed to greater goods and service at Enterprise. Workers are polite, skilled, and willing to assist consumers in finding the optimum fit. Other great rentals were noted, especially regarding vehicles. Laura and Benjamin, when highlighted, had gone out of their respective ways to provide excellent service. Across the board, several consumers indicate positive feedback and how satisfied and pleased they are with the service level. A significant number of individuals indicate that they will return postulating that the prospect of welcoming in new clients and that the service remains at the same rate. In the context of COVID-19, consumers praised the heightened vehicle cleanliness and staff's efforts to ensure the team's safety. Such a positive experience remarked that brief and succinct leases praised the transparency and straightforwardness of the operation, which combined with these exceptional qualities made many people consider their overall experience extraordinary in such leasing agreements. Despite the throughput of many works in that period, consumers expressed their satisfaction with the speed of completing both pickup and drop off in many comments. Many comments appreciated a feathered connection to enterprise. Data fleet consumers may have mentioned ensuring an impressive number of new and properly maintained trucks, but one consumer specifically honored the affordable prices that he perceived. Every enterprise customer was satisfied with how the process worked.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (3)
great service (2)
quick response (1)
helped me (1)
definitely be ba ... (1)
awesome service (1)
great price (1)
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Cons
awful (1)
dirty (1)
too busy (1)
not impressed (1)
very expensive (1)
expensive (1)
damages (1)
scratches (1)
horrible (1)
bad experience (1)
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Enterprise Truck Rental Reviews: 57. Average Rating: 4.1
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