Friendly staffClean roomsKitchen in roomHelpful staffGood for familiesPet friendlyGood locationPlenty of parkingQuick check in / check outGreat rooms
About this business
At Extended Stay America - San Jose - Downtown, our goal is to help you achieve a better life and future. We offer 760+ properties in the US and many brands. Our low-cost suites have fully equipped kitchens and wi-fi and are perfect for brief, long-term, or extended stays. Other Extended Stay America services include pet-friendly accommodations, more cleaning choices, and guest laundry.
We also have special discounts for military, government, and student accommodations. Our employees provide a friendly welcome and authentic care, whether you're traveling for business or require temporary housing.
Reviews Summary
The Tech CU Arena has got good reviews. Users appreciated its close proximity to the Arena and how easily one can get there. The rooms are spotlessly clean and comfortable. Testimonials of the great customer service have a staff well- made use of it on the place. On there \"Attempting to make sure that these experiences have given a nod to how friendly and helpful the staff is. The guest activities director made a difference and went the extra mile. Misunderstanding and confusion regarding their transport arrangements were cleared up by the front desk person.\". Users love hotels like that at Tech CU Arena. The important things like kindness and friendliness to want to help the market hustle every day. They also mention how convenient it is when it comes to having a person who can check in without any hassle. Other than that, the price of beer and a lot of crazy expensive places is separate that the hotel became the brother from another mother who came saved the situations. The hotel was also very convenient. Not only is it near the airport and major transport networks but it is also close to various shops and restaurants. People are happy with these hotels and I'm grateful. For example, one person mentions that \"the food and clean rooms are appreciated and go to mention that their grandchild likes it there and therefore they also like it too because when they visit their grandchild, they also have to visit the hotel.\". Most people have a wonderful experience when they're staying at these hotels. A majority of the reviews have a five-star rating, with most of the reviews only complaint about how there is other ice in the hotel. Most of them note the friendly, helpful staff, clean and comfortable room, and the good value for money they experienced at the hotel. Most of have had their hotel hustle off and from what I like, most of them were happy that they got a place to relax. Users who had a chance to bring their pets said they were treated equally and they were given customer service. Most people love hotels that are near are places where children have easy access to most services. I have observed that staying at this hotel makes most of us forget some of the problems and the different pressures that we have undergone. But there needs to make everything well because hotels like these are every day when people wake up. Multiple surveys by various customers all have almost the same experience, showing that the hotel is consistent
. The local time is like this and the evening is wonderful I want to remember this times this was amazing to almost everyone who stayed at the hotel.
Frequently asked questions
7 questions
What do Extended Stay America - San Jose - Downtown clients say about the cleanliness and staff support?
Reviewers frequently praise the cleanliness of the rooms and the friendliness of the staff, noting that the front desk team is particularly helpful and accommodating. Many appreciate the quick check-in process and the overall pleasant experience during their stay.
Does Extended Stay America - San Jose - Downtown offer room cleaning services?
Yes, they provide room cleaning services, including Basic Room Clean and Deep Cleaning upon request. This ensures that guests can enjoy a clean and comfortable environment during their stay.
What amenities are available at Extended Stay America - San Jose - Downtown?
They offer a range of amenities including fully-equipped kitchens, wi-fi, pet-friendly rooms, enhanced cleaning options, and guest laundry. Kitchenette supplies like cookware sets and utensils are also available upon request.
What are the hours of operation for Extended Stay America - San Jose - Downtown?
Their hours are as follows: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I get assistance with complaints at Extended Stay America - San Jose - Downtown?
Yes, they offer free complaints handling through their customer support services. This ensures that guests can address any issues they may encounter during their stay promptly and effectively.
What do guests say about the parking facilities at Extended Stay America - San Jose - Downtown?
Guests appreciate the ample parking space available, noting that it is secured by a gate. Many find it convenient, especially with easy access to the hotel and surrounding amenities.
Where is Extended Stay America - San Jose - Downtown located?