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  1. US
  2. CA
  3. San Jose
FedEx Office Print & Ship Center
FedEx Office Print & Ship Center
FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

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975 The Alameda #40, San Jose, CA 95126, USA Get Directions
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ABOUT   Services Excellence Summary

Print & Ship with FedEx Office on 975 The Alameda or Any Other of our 2,000 locations. Upload your documents on-line and pick them up at FedEx Office on 975 The Alameda or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, and more. Fedex office is your all-inclusive Ship center, offering everything you need to pack and ship your most valuable items to most international destinations. From packaging and packing to printing and copying, we can handle it all! Our knowledgeable shipping experts can help you pack your specialty items, like luggage, golf clubs, and other valued items. Then we can ship them with FedEx Express or FedEx Ground to meet you at your destination so you can just sit back and relax.

 

SUMMARY   Reviews Summary

Customers have reviewed a FedEx location on Alameda Store 1972 discussing positive and negative experiences. Together, customers expressed their satisfaction with the services received there. The store is praised by positive reviewers for its welcoming, friendly, helpful, and hardworking team members. Many customers say team members at this store are very polite. These same team members are also very quick, saving some customers time. Moreover, customers report that the store is especially clean, which they find very attractive. One customer commends Dynasti, Pedro, Insigani, Sun, and Ken, and I want customers to know that the team is very helpful; the customer even reports that Dynasti and Sun assisted them during a difficult situation. Still, other customers and less positive reviewers have expressed their frustrations with the team's behavior. A few customers claim that not all team members are the inactional on all they complained that they felt unwanted. More so, team members lack basic competence or going the extra mile as other reviewers have noted, especially when helping ink customers’ problems. For example, Anna gave a negative experience involving Pinterest. She claims that she received a refund, but the team went to Isabel, who assisted when she felt unable to assist them by saying, "I don't know how." The reviews indicate that people find it tough to get help when they go to the island. The overall good performance of the store does not necessarily extend to all team members, and while some are nice and fast, others make things worse. Generally, however, customers are happy with the store and often go back, a sign that they feel welcomed and receive need met. The store benefits from both satisfied customers, who potentially return and refer other clients to the location is, any customers that suggest employees need more training and supervision. Services may fluctuate depending on the team members available. In summary, the Alameda FedEx store serves a mix of clients, some of whom are satisfied with the service they receive, while some are not completely satisfied. The good reviews show that most customers are pleased with the team members, how they do their work, and a few customers have reservations but may still come back.

 

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Reputation Change over time

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Pros & Cons

PROS
helped me (3)
very helpful (3)
great service (2)
friendly service ... (2)
very friendly (2)
friendly and hel ... (1)
excellent custom ... (1)
great job (1)
excellent servic ... (1)
recommend (1)
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Cons
rude (3)
slow (2)
unprofessional (2)
terrible (2)
no success (1)
dissatisfied (1)
no response (1)
awful (1)
would not recomm ... (1)
not recommend (1)
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FedEx Office Print & Ship Center Reviews: 61. Average Rating: 3.4
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