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Review Keywords Analysis

  1. US
  2. CA
  3. San Jose
Hussey Bros., Inc.
Hussey Bros., Inc.
Hussey Bros., Inc.

Hussey Bros., Inc.

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1752 Junction Ave suite b, San Jose, CA 95112, USA Get Directions
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4.8

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ABOUT   Services Excellence Summary

Whatever you need, Hussey Bros has you covered. New filter? We got it. Whole-house comfort system? We got that too. Our company is known as the most reliable Amana dealer in Silicon Valley. We also provide unique products such as room-by-room thermostat control systems and Mitsubishi Ductless Split Systems. Below are several of the products we offer. Our list is not exhaustive, so if you don't see what you're looking for, give us a call.

 

SUMMARY   Reviews Summary

Hussey Bros reviews majorly capture the company's professionalism, reliability, and customer support. Many clients mention that the technicians are punctual, courteous, and highly skilled. The office support staff is described as customer service-focused. Hussey Bros often went beyond customer expectations, such as scheduling installation promptly to help a family. The most heartwarming experiences are from elderly residents. They got the newer equipment up and running quickly. The company is highly recommended for competitive rates and responsive service, and getting the job done even in challenging circumstances. Customer service is also mentioned as helpful and willing to walk the client through some processes. Hussey Bros is also mentioned by almost all the clients as having very knowledgeable employees. Customers are welcome to call and have their issues addressed. However, there were no negative complaints. It seems like several customers got a great experience from the company. Creativity in problem-solving was portrayed since Hussey Bros either chose to install a different equipment brand or absorb extra costs. They definitely intend to cut costs for their customers where applicable, provided that the quality of the work done shall not be compromised. Most clients were happy at the end of the project, and some even promised to return later. Furthermore, one client acknowledged that Hussey Brothers would be his first option for future installations due to their competitive pricing compared to their competitors. The company scored as highly comprehensive for all clients to find their best solutions for hvac.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (13)
highly recommend ... (10)
on time (9)
very professiona ... (5)
recommended (4)
great job (3)
highly recommend ... (2)
professional and ... (2)
pleasant and pro ... (1)
extremely satisf ... (1)
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Cons
unresponsive (1)
unprofessional (1)
Hussey Bros., Inc. Reviews: 52. Average Rating: 4.8
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