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  1. US
  2. CA
  3. San Jose
MedVet Silicon Valley
MedVet Silicon Valley
MedVet Silicon Valley
MedVet Silicon Valley

MedVet Silicon Valley

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Open  00:00-23:59 now
7160 Santa Teresa Blvd, San Jose, CA 95139, USA Get Directions
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ABOUT   Services Excellence Summary

MedVet Silicon Valley is the premier animal hospital for your pet. Our facility is situated in San Jose, California. We deliver excellent surgical, emergency, critical, and medical services for dogs & cats. We collaborate with your family vet in California to provide excellent veterinary care. Our emergency room is available on a 24/7 basis, 7 days a week, all year. If your pet requires urgent care or you cannot reach your family vet, call 408.649.7070.

 

SUMMARY   Reviews Summary

These are mixed reviews from the citations. Some of them include excellent critiques of MedVet, such as caring staff, good communication, quality procedures, and compassion. A major feature in the surveys is the emotional difficulties faced by pet owners during their visits to the hospital. Dr. Alina Hernandez receives particular attention, with one person describing her as excellent and several others appreciating her commitment and devotion to animal care. Most of the feedback is favorable, praising staff kindness, caring attitudes, and emotional support to both pets and their manager throughout their health crisis or even at the end of their lives. There is also excellent communication about the patients' health status and treatment options, advising them to make informed decisions. There are recurrent themes of compassionate treatment and adequate care provider education. Negative reviews have also appeared, mentioning long wait times and high costs, typically due to the emergency character of MedVet services. Some commentators experienced miscommunication and impatience from the staff when they visited for a routine appointment. Other pet owners commented that the hospital experience is good but the service can be unfriendly. Some people presented a negative opinion of the hospital's cost, claiming that the charges are greater than those of regular veterinary hospitals. The critical data on MedVet hospitals illustrate that pet owners can expect excellent care from a competent and compassionate staff even in an emergency. A few people reported dissatisfaction, mainly due to costs and staff communication issues. A notable issue is that it seems people mainly share emotional support and compassion related to the loss of their pet. It comprises both deep appreciation for the care and commitment of staff members who have treated their pets when they are vulnerable and grief. The bottom line is that MedVet hospital is a place where pet owners can receive compassionate and excellent emergency pet care.

 

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Pros & Cons

PROS
recommended (3)
very kind (3)
recommend (3)
accommodating (2)
highly recommend ... (2)
very grateful (2)
highly recommend ... (2)
very knowledgeab ... (2)
great job (1)
very responsive (1)
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Cons
rude (7)
terrible (4)
horrible (3)
unprofessional (3)
upset (3)
disappointed (2)
expensive (2)
go elsewhere (2)
extremely rude (2)
very disappointe ... (1)
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MedVet Silicon Valley Reviews: 100. Average Rating: 3.1

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