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  1. US
  2. CA
  3. San Jose
National Traffic Safety Institute
National Traffic Safety Institute
National Traffic Safety Institute

National Traffic Safety Institute

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275 N 4th St, San Jose, CA 95112, USA Get Directions
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ABOUT   Services Excellence Summary

Multiple DUI Offender Programs are provided by NTSI near your location for individuals with more than one DUI conviction. These programs range from 12 hours to 18 months to cater for the individual’s unique requirements. DUI classes cover every aspect, providing a comprehensive, individualized, and instructive examination and education on the risks and difficulties that impaired driving entails. These programs discuss addiction, alcoholism as an illness, family history, denial, and several other subjects.

 

SUMMARY   Reviews Summary

There have been mixed reviews about the DUI classes from National Traffic Safety Institute (NTSI). Nonetheless, the majority of reviews commend the facility for its experienced instructors, patient and understanding staff, and methodical approach to the course. Several highlights encompass the advisers' professionalism and immediate feedback that significantly helped individuals. However, there are a couple of concerns about the lack of effective communication regarding class timings. Many customers say that they never got an email reminder on classes' commencement. Moreover, some students argue that they received notification about the start of videos for some weeks after the commencement, which is very inconveniencing. Yet, most are happy that they can finish the course quickly. These mixed reviews shed light on regularly class communication between the management and the students, to ensure the students feel heard. Some clients were not satisfied with communication. The policies during the COVID-19 pandemic may not be a good reason for them to deny talking to them, hence must be checked to serve well. The driving while intoxicated classes need sufficient feedback for students to make well-informed decisions. Some students are stressed by poor communication, particularly about class time.

 

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Reputation Change over time

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Pros & Cons

PROS
helped me (2)
great place (2)
proffesional (1)
very informative ... (1)
feel comfortable ... (1)
recommended (1)
my life back (1)
recommend (1)
good people (1)
Cons
angry (1)
rude (1)
disrespectful (1)
waste of time (1)
National Traffic Safety Institute Reviews: 25. Average Rating: 4.1
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