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Review Keywords Analysis

  1. US
  2. CA
  3. San Jose
Oak Hill Funeral Home & Memorial Park
Oak Hill Funeral Home & Memorial Park
Oak Hill Funeral Home & Memorial Park

Oak Hill Funeral Home & Memorial Park

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Open  8:00 AM - 5:00 PM now
300 Curtner Ave, San Jose, CA 95125, USA Get Directions
4.0
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ABOUT   Services Excellence Summary

Oak Hill Funeral Home & Memorial Park serves Santa Clara Valley residents by aiding them in dealing with their loss. Both the cemetery and funeral home accept all religions. The facilities are open all year round, and our employees are available 24 hours a day to offer help. Oak Hill Funeral Home is well-versed in how Asian culture memorializes death. It offers various chapels, including the Sunshine Chapel, where you can burn incense according to Buddhist rites. Those with ancestors from other countries such as Mexico, the Philippines, and Vietnam can use our services and have their loved ones' remains transported with dignity by our partners.

 

SUMMARY   Reviews Summary

The funeral service home reviews mention the compassionate, attentive and calming approach of the staff. The dedicated, empathetic and professional staff seem to leave a long-lasting, amazing image that remains with the grieving families. The staff, including Thy, Trishe, and Erron, were well-reviewed for being welcoming and understanding, showing genuine care. The smooth funeral service planning that the team delivered received praise; the family. This included during the difficult process of passing sensitive cultural rituals. The positive reviews did appreciate the significance of various services, including their work in planning and the carter during the service, as well as the refund policy that was adaptable. Grieving families also thanked the staff for their special kindness and went above and beyond to honor their loved ones at sensitive times. Many commented on how the home felt "like family," which made the experience bearable and memorable. The reviews also appreciated the beauty and calmness of the resort, including The Chapel of Roses, which underscored their satisfaction with the facility. The Oakhill Funeral Home families expressed gratitude for the consideration and helpfulness in all the most challenging moments.

 

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Elsie Le left a 2 star review
★★☆☆☆
On TrustAnalytica
Dec 11
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Reputation Change over time
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Pros & Cons

PROS
very helpful (3)
very kind (2)
extremely helpfu ... (2)
very happy (2)
accommodating (2)
wonderful staff (1)
good price (1)
excellent servic ... (1)
very professiona ... (1)
professional and ... (1)
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Cons
disappointed (4)
lack of communic ... (3)
horrible (3)
upset (3)
unprofessional (2)
not recommend (2)
very disappointe ... (2)
disappointing (1)
so disappointed (1)
does not care (1)
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Oak Hill Funeral Home & Memorial Park Reviews: 101. Average Rating: 4.0

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I only found the reception desk professional and courtesy, the rest of staff that our family have dealt with were not honest and prompt.
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Elsie Le left a 2 star review
★★☆☆☆
On TrustAnalytica
1 year ago
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