×

Review Keywords Analysis

US / CA / San Jose
REI photo
REI photo
REI photo
REI photo
REI photo

REI

Address: 400 El Paseo de Saratoga, San Jose, CA 95130, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Outdoor Gear Sales Camping Equipment $50 - $200 Call to Book
Clothing $30 - $150 Call to Book
Bikes $300 - $1200 Call to Book
Bike Shop Services Bike Tuning $40 - $80 Call to Book
Brake Cable Installation $20 - $50 Call to Book
Back Rack Attachment $10 - $30 Call to Book
Ski and Snowboard Services Ski Tuning $50 - $100 Call to Book
Waxing $15 - $40 Call to Book
Binding Adjustments $25 - $60 Call to Book
Rental Services Camping Gear Rental $20 - $80 Call to Book
Cycling Gear Rental $30 - $90 Call to Book
Ski Equipment Rental $50 - $150 Call to Book

What people love

From reviews
Helpful staff Great selection of outdoor gear Great service Bike tuning services Great products Clean store Fair pricing Returns and overstock area Big choice of quality items One stop shop for outdoor needs

About this business

REI: Where Time Is Well Spent The outdoor lifestyle selection, provided by Recreational Equipment, Inc. (REI), has been given many names. Because we believe that the outside is where you should choose to spend your time. We strive to impart a love for nature and sport to all. Our mission began in 1938. We harness the power of nature. Our selection of clothing and equipment is unparalleled. Our collection includes the best brands and services for your adventures. You may share your adventures with your family or friends by telling your story. REI does not belong to us; it is owned by those who invest in conservation through our products. Whether you're a novice or an expert athlete, you're welcome. Our team at REI Santa Monica will put you to the test. Our store, located one block from 3rd Street Promenade, offers outdoor enthusiasts a wide range of apparel and equipment. The Santa Monica Bike Shop offers a variety of services to keep your bicycle on the road and trail all year long. Our ski and snowboard services will have you ready to hit the slopes. Our service will prepare you for your next venture.

Reviews Summary

REI reviews address service, returns and overstock, stock quantity, product selection and returns process. The reviews indicate that the customers who have visited the outlet love service from the staff in the store especially the bike tech, and appreciate returns and overstock area also all the staff in Reivis a favorable place to buy outdoor items. The stock and rental business is a great asset and this is where the customers can always find any types of equipment they need. The reviews also suggest that the store is a lovely place to shop and the returns policy and stock is good. The business also attracts customers with resources and reading materials for those who have just started hiking. There are fields to try on the products and they always leave a wonderful experience to the customers. This is a clear indication that most of the people who have already visited the place have a reason to recommend the store and they are satisfied with the outdoor products that they sell. Staff are one of the reasons that many people are saying good things about. This is a place that you always have to ensure that you leave positive feedback on their site. The store is rated high as seen from the number of people who are talking good about it. There are also other services offered beside these, that is the skiing services. This and several other services are the ones that let a person be happy, and have the appetite to come back another day and also come with a friend. This is always the case and we have several people ready to recommend this location to any of their friends who need such equipment.

Frequently asked questions

7 questions
What do REI clients say about the work?
Reviewers frequently praise the knowledgeable and helpful staff, noting their assistance with gear selection and services like bike tuning. Cleanliness and a wide variety of quality products also receive positive mentions, contributing to a great shopping experience.
Does REI offer ski tuning services, and what do customers think about them?
Yes, REI provides ski tuning services, including waxing and binding adjustments. Customers appreciate the quality of these services, often highlighting the expertise of the staff in ensuring their gear is ready for the slopes.
Can I rent camping gear at REI, and what types are available?
REI offers a variety of rental services, including camping gear rental, cycling gear rental, and ski equipment rental. This allows outdoor enthusiasts to access high-quality gear without the commitment of purchase.
Does REI provide bike shop services, and what do customers say about them?
Yes, REI offers bike shop services such as bike tuning, brake cable installation, and back rack attachment. Customers have praised the bike tech for their great service and helpfulness, enhancing their cycling experience.
What types of outdoor gear does REI sell?
REI specializes in outdoor gear sales, offering camping equipment, clothing, and bikes. They focus on providing high-quality products to support outdoor activities and adventures.
Can I get help with my first camping trip at REI?
Absolutely! The staff at REI are known for their helpfulness, providing guidance on essential gear and tips for beginners. Many customers have shared positive experiences about receiving valuable advice for starting their outdoor adventures.
Where is REI located?
400 El Paseo de Saratoga, San Jose, CA 95130, USA

Location & directions

San Jose, California
REI
Camping Store
Address
400 El Paseo de Saratoga, San Jose, CA 95130, USA
Hours
Open 10:00 AM - 9:00 PM
REI Reviews · 4.4 average
0 Reviews
G Google 103

No Reviews Found

Alternatives to REI

See all Top Camping stores in San Jose →