About Us
Roy Miller Freight Lines LLC is an LTL motor carrier that operates within California. Our roots trace back to its foundation in 1937 as a member of a national LTL motor carrier network. The company was sold to the current owners of Roy Miller in 1980, and it has been a native Californian LTL owned and operated by the same family for over 80 years. We aim to offer the most superior transport service at the most competitive pricing, whether it is to and from the local city or the most remote locations in the state. Our 6 locations in California can serve as terminals, and Redding overnight transportation to Mexico and several other cities is available. This is a testimony to our fill rates, which ensure that your loads arrive on time and within your budget.
Customer Focus
The Roy Miller Freight Lines LLC. team treats your customers as its customers. We pride ourselves on our claims ratio, which is less than 0.00005%, and the fact that we get 99.9% of our pick-ups/deliveries on time, and we will deliver to those few remote areas that other companies refuse to serve. We will work closely with you and your personnel to ensure that they are satisfied, as being our partner demands. We will also personalize our service to you and your customers. When you call one of our terminals, you will reach a person there, without spending time on annoying automated telephone systems.
Frequently asked questions
7 questions
What do clients say about the service at Roy Miller Freight Lines?
Clients frequently praise the team for their excellent customer service, timely deliveries, and personalized attention. Reviewers highlight the responsiveness of staff like Alex, particularly in urgent situations, which contributes to their satisfaction.
Does Roy Miller Freight Lines offer same-day pickup services in San Jose?
Yes, they provide same-day pickup services along with terminal and scheduled pickups, ensuring flexibility for your shipping needs.
How reliable is Roy Miller Freight Lines for on-time deliveries?
The company boasts a 99.9% on-time pick-up and delivery rate, which is a significant aspect of their reputation for reliability.
Can I get shipping updates from Roy Miller Freight Lines?
Yes, they offer free shipping updates as part of their customer service, ensuring you stay informed throughout the shipping process.
What types of shipping does Roy Miller Freight Lines provide?
They offer various shipping options, including domestic shipping, international shipping, and express shipping, catering to diverse transport needs.
How long has Roy Miller Freight Lines been in business?
Roy Miller Freight Lines has been family-owned and operated for over 80 years, emphasizing their long-standing commitment to the trucking industry in California.