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  3. San Jose
San Jose Bicycles

San Jose Bicycles

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565 Tully Rd, San Jose, CA 95111, USA Get Directions
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ABOUT   Services Excellence Summary

San Jose Bicycles is situated in the heart of San Jose. We offer a variety of new bikes, spare parts, and accessories and provide repair and maintenance services. Our inventory includes BMX, Road, and Mountain bikes, fixed gear, cruisers, hybrids, and E-bikes. Additionally, we house Skatevirus Skateshop. All bicycle repair work is backed by our satisfaction guarantee. San Jose Bicycles We are located in central San Jose. New and used bikes, repairs, parts, and accessories are available. All repairs are guaranteed 100% satisfaction. We are open seven days a week. We love riding bikes just like you! Prices match on accessories and parts. New bikes come with 30-day professional built bike check- 90-day tune-up also match. You're out of anything? Can't find it? No problem we can order it for you, and we will order it quickly for you.

 

SUMMARY   Reviews Summary

Reviews of the bike shop the primary services, with Aaron receiving commendation for his competence and approach to service. The customers’ feedback shows that the service at the shop is excellent One client expressed how he loved the great customer service. It is important to mention, the employees’ knowledge and helpfulness are recommended for even the most complex bike problems. Aaron’s skills are recognised, and one client even said his old pedal problem was resolved in a way that was unexpected. Another said he managed his bike in a manner that matched a veteran’s skill, which helped to resolve a problem while dealing with Aaron as fast and didn't cost the client a lot of money. Aaron noted a separate issue when a customer brought in his bike and recommended a solution to take full advantage of the warranty, so the customer wouldn’t be charged. The customer was relieved and was receiving the service. This showed that the bike shop is looking to make sure the customers are satisfied with their services. The most important thing is that the shop always manages to offer good bike services, said one customer. The customer was astonished by how quickly he managed to identify the problem with his bike and resolved it and the service being offered at the shop. This means that the customers would be happy with the service they receive at the shop. It is worth noting that the shop and its employees acknowledge that bike services are essential to the customers and look to have them back at the shop. Another client noted how the communication at the shop was incredible. The people at the shop acknowledged that their service existed to make the customer satisfied, which is essential. Aaron’s bike repair results are the best, said one client, noting that it showed how much the shop valued its reputation by ensuring the customer receives the best service. Aaron said that he took the extra time to make a consultation with one customer and explained the different options to make sure they made the best decision, ensuring the customer can trust the service. The most important thing in life is to make sure that the customer is satisfied. That’s what's said in one of the feedback that we have from the customers. It is a clear indication that the service is an essential part of the shop and that the customer should have the trust and loyalty to come back to the shop.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
great service (7)
recommend (4)
very helpful (3)
helped me (3)
helpful staff (2)
recommended (2)
great prices (2)
great staff (2)
great customer s ... (2)
great experience ... (2)
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Cons
too expensive (1)
expensive (1)
not recommend (1)
too busy (1)
go elsewhere (1)
waste of time (1)
very bad service ... (1)
very slow (1)
slow (1)
very expensive (1)
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San Jose Bicycles Reviews: 100. Average Rating: 4.2

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John Doe left a 5 star review
★★★★★
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