Reliable Statewide Roofing Inc. was established by Allan Courtney and Kyle Hypes in 2002. They had a mission: to provide premium yet cost-effective roofing services for companies concentrated in the Greater San Jose Area. Knowing that this guarantee was contingent on having a dedicated workforce of professional roofers and a culture in which they prided themselves on excellent workmanship and customer service, the founders succeeded. Statewide Roofing Inc. is now in its 15th year of operation and serves numerous prestigious companies throughout Silicon Valley and the Bay Area. Consequently, our knowledge base and geographical presence have expanded. Our coverage area now encompasses the entire Bay Area and most counties in Northern California, and we can customize roofing services to address any roofing or waterproofing need.
Statewide has garnered praise from a large number of respondents. Many say that it is one of the best due to its professionalism and helpfulness. As well, customers say the process felt smooth and error-free from custom measuring to installation. The company changes they their approach to your needs which always positive. Nonetheless, a couple of clients have stated that they were unhappy with the turnaround time and responsiveness to inquiries. Despite these negative reviews, Statewide should do more to respond to and solve customer complaints for the sake of their credibility. The positivity of the majority of responses is an excellent way for them to approach their business. Statewide would have received a better rating if it responded to customers more quickly and addresses complaints straight on.
