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Review Keywords Analysis

  1. US
  2. CA
  3. San Jose
SugarCoat Nail Bar
SugarCoat Nail Bar
SugarCoat Nail Bar

SugarCoat Nail Bar

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1547 Meridian Ave #20, San Jose, CA 95125, USA Get Directions
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4.6

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ABOUT   Services Excellence Summary

At SugarCoat, we believe that exceptional customer service and high-quality work, rather than quantity, are the cornerstones of a successful business. We strive to ensure that your time with us is delightful. So come in, let go of your worries, at least for a little while, at the door. We can't wait to introduce you to the SugarCoat family and build a long-lasting bond. You only live once, so let's make it count.

 

SUMMARY   Reviews Summary

The reviews about the nail salon in San Jose are very positive, signaling that clients would come back. The reviewers repeatedly mentioned that the staff was pleasant, and the salon is tidy. Many customers appreciated how the staff explained each step of the process and how they strived to respect their freedom of selection. Dip powder was the most popular service among customers, who got great results that lasted for several weeks. The level of professionalism among the technicians was high. The salon atmosphere encouraged relaxation, with small talk and refreshments offered to customers. This created a pleasant environment, with the ultimate effect of creating loyal clients who felt pampered. The salon was considered the best in the area, and it was clear why many customers were loyal. The only area of improvement mentioned in the reviews was that the staff showed little interest in the personal lives of the clients, though offering water would make their services more desirable. Customers felt pampered at the salon and stated that they've achieved the kind of relaxation that they wanted. The soothing and welcoming environment left customers loyal to the salon and made them happy about the services they received and their friendships with the staff.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (6)
great job (4)
very friendly (2)
very clean (2)
very polite (1)
great job (1)
very quickly (1)
completely satis ... (1)
recommend (1)
great work (1)
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Cons
disappointed (1)
horrible (1)
frustrating (1)
unprofessional (1)
waste of time (1)
SugarCoat Nail Bar Reviews: 76. Average Rating: 4.6
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