Great experienceHelpful staffFair pricingFriendly serviceGreat quality vehiclesGood attitudeExcellent choicesGreat integrityWillingness to work with customersGood follow-through
About this business
The Car Store - Premier Used Car Dealership in Bay Region for Over 30 Years
Considered the top-used car dealership in San Jose, The Car Store has delivered quality cars and trucks to affordable prices for more than three decades. Our commitment to the client, dealer, and Bay Area is over 30 years long and counting. We have the best-used cars San Jose has to offer because we provide great service, the best car inventory, and excellent customer service. Visit the lot to see our selection, test drive any vehicle, or speak with one of our sales associates about how we can help you find the best-used truck or car for you. If you reside in the Bay Area, we will help you with Used Cars San Jose.
We are financing specialists and will manage your prequalification for the new car you want that we have in inventory. Financing is available through major banks O.A.C., please contact our sales team for more details.
Reviews Summary
A consistent theme in the reviews is the highly satisfied customers, with 5-star review overall and very high level lots of praising of Butch's level of customer service and helpfulness. The customers also expressed appreciation of The Car Store's offerings, mentioning stocks of good quality cars at a range of prices. The pleasant environment of The Car Store was also mentioned by several reviews, with one of them feeling such a shopping experience is complete, and another mentions that they provide great used cars that are clean and well-cared. A further review mentions practical reasons for being impressed by The Car Store, including their replacement part policy. A reflection of how high customer service standards are set and reached, this review suggests. This section is essential for customers, who demonstrate full trust in the company and appreciate its reliability. All of the customers were very positive and appreciated the things and their cars and dedicated the customer service people enough. The Car Store rocks and is a solid brand and does not mess around.
Frequently asked questions
7 questions
What do The Car Store clients say about their experience with the team?
Reviewers frequently highlight the accommodating and helpful nature of the staff, particularly Butch and Shane, who provide a stress-free car buying experience without pushy sales tactics. Customers appreciate the fair treatment and support throughout the purchasing process.
Does The Car Store offer financing options for first-time buyers?
Yes, The Car Store provides vehicle finance assistance, including low down payment options and financing specifically designed for first-time buyers. This focus helps many clients, including those with limited credit, secure a vehicle.
Can I get help with credit rebuilding at The Car Store?
Yes, they offer credit rebuilding plans as part of their vehicle finance assistance services, making it easier for clients to improve their credit while purchasing a vehicle.
What types of vehicles does The Car Store specialize in?
The Car Store specializes in used car sales, offering a variety of sedans, SUVs, and trucks, ensuring a wide selection for customers looking for quality pre-owned vehicles.
Does The Car Store provide after-sales support for purchased vehicles?
Yes, The Car Store offers after-sales support, including warranty services, maintenance scheduling, and repair services, ensuring customers have assistance even after their purchase.
How long has The Car Store been in business?
The Car Store has been serving the San Jose area for over 30 years, demonstrating a long-standing commitment to providing quality vehicles and customer service.