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Review Keywords Analysis

  1. US
  2. CA
  3. San Jose
Tire Outlet
Tire Outlet
Tire Outlet

Tire Outlet

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901 S Second St, San Jose, CA 95112, USA Get Directions
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4.5

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ABOUT   Services Excellence Summary

Tire Outlet Auto Service has been serving the Santa Clara Valley region since 1956. Our shop is family-owned and run, allowing us to create a relationship built on trust and mutual respect. The nationwide warranty on all repairs offers peace of mind and guarantees the quality repair. Regular maintenance will protect the vehicle investment, preventing a costly breakdown. Tire Outlet Auto Service is a San Jose specialist in steering suspension, brake service, alignments, and factory-recommended services. If you need car maintenance or repair, visit us at tire outlet. We have locally owned and operated since 1956 in San Jose and provide family-friendly service.

 

SUMMARY   Reviews Summary

The reviews are overwhelmingly positive, with excellent customer service from knowledgeable workers, prompt service, and fair pricing. One customer compared the store to their previous mechanic and judged them more competitively. They praised the transparency and attention to detail of the crew at Tire Outlet. Many reviewers have gone to Tire Outlet for tires and services and have been happy with the findings. The "one-stop shop" has competent and courteous employees who are praised for their work. Some recent negative reviews have claimed that the establishment is short-staffed and that the wait for repairs is long. Still, many longtime customers have praised the establishment's culture of service before self. Customers said Tire Outlet saved them money by diagnosing the main problem and only addressing necessary repairs. The store's "great set of dudes" mentality suggests that they aim to provide a relaxed and friendly atmosphere. The shop's service quality and news of immediate repairs are well received. This atmosphere may explain how Tire Outlet avoids overtaking work. The full-service center tackles a variety of jobs beyond just tire replacements. The company's adept marketing helps the review platform to root its open-door policy. Lounge room facilities are available to those waiting for long completion times or undergoing vehicle diagnosis. This maintains the atmosphere of a multi-use space where customers' lives are experiential. Tired repeats and done in 40,000 and 50,000 miles are standard at the outlet. For a fantastic experience, many reviewers recommended the service.center.

 

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Reputation Change over time

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Pros & Cons

PROS
great service (9)
recommend (8)
highly recommend ... (5)
great prices (3)
excellent servic ... (3)
reasonable price ... (2)
friendly and hel ... (2)
great customer s ... (2)
great place (2)
recommend (2)
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Cons
expensive (1)
waste of time (1)
waste of money (1)
expensive (1)
Tire Outlet Reviews: 100. Average Rating: 4.5
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