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  2. CA
  3. San Jose
U-Haul Moving & Storage at The Alameda

U-Haul Moving & Storage at The Alameda

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1027 The Alameda, San Jose, CA 95126, USA Get Directions
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ABOUT   Services Excellence Summary

U-Haul Moving & Storage at The Alameda is a one-stop facility for your local or one-way moving and storage needs. U-Haul services include truck rental, cargo vans, trucks, and storage. They also offer Portable U-Box Containers, hitch installation, U-Boxes, moving boxes, propane, and online reservations. U-Haul provides more in-town truck, trailer, and one-way options than any other rental company. U-Haul specializes in moving vehicles and equipment. U-Haul offers a variety of vehicles and equipment to assist you to meet all your moving requirements. Renting a moving truck or trailer from U-Haul will make your move easier. Utility trailers for cars, covered cargo trailers, and car and motorcycle trailers are all available. Truck and trailer rentals can also be combined. U-Haul offers truck and trailer rentals for local or one-way moves. U-Haul has many locations and dealers that provide a variety of services. These locations and dealers offer moving trucks and trailers and more. U-Haul dealers and storage centres also sell self-storage, moving boxes, and packing supplies.

 

SUMMARY   Reviews Summary

The most prominent pattern in the numerous reviews is praise for the Alameda U-Haul's fantastic customer service. Waye, the general manager, receives commendations for always going above and beyond and creating a welcoming and caring environment. Michelle, Marco, and other workers are also singled out for their helpfulness and friendliness, which makes renting a car or getting other services easy. The reviews often speak of customer happiness during the moving process, suggesting that the store is doing an excellent job of making a tense process manageable. The perfect scores and loyal clients surely come from the quick and efficient service, such as when a customer sometimes gets their vehicle back before the expected time or when dealing with reservations. Advertising copying and price evaluation in particular appear to have helped customers secure safe trucks fast. Marketing materials and business services were all clear and well-received. The good reviews eventually mention that personal problems receiving rental vehicles that night or equipment available at busy occasions show good service when the store's consequences. Still, the reviewers are never so angry with them that they associate the situation with the alternatives. The reviewer's largely positive experience can often emphasize this, especially in bigger Well situated and consistently supply clean and well-maintained trucks for users without needing to obtain a lousy one. Furthermore, the software used in the equipment returns is always working, with few if any bugs, allowing renters to get the job done quickly. I would certainly use U-Haul in the future based on the overwhelmingly positive customer service scores and clear service I encountered in the review. Great staff who care about their customers are impossible to find, and they are especially happy.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
super helpful (4)
great experience ... (4)
on time (3)
friendly staff (3)
very helpful (2)
painless (2)
super nice (2)
great customer s ... (2)
helpful staff (2)
excellent servic ... (2)
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Cons
rude (4)
waste your time (2)
frustrating (2)
bad experience (1)
dirty (1)
worst experience ... (1)
not recommend (1)
bad services (1)
not worth (1)
disrespectful (1)
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U-Haul Moving & Storage at The Alameda Reviews: 165. Average Rating: 3.4

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John Doe left a 5 star review
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